Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.
At ICF our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. We bring expertise in cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation to support mission-critical government programs.
ICF is seeking an experienced Senior Program Manager to lead a program supporting law enforcement, intelligence, and security operations for a federal government client. The successful candidate will bring strong program leadership, experience supporting criminal case management, personnel background investigations, and protective operations, and an understanding of foreign affairs and U.S. embassy operations.
This role will oversee program execution, personnel, deliverables, and client relationships while ensuring responsive, high-quality support in a sensitive operational environment.
Job Location
This role is 100% onsite in Washington, D.C.
Key Responsibilities
- Lead day-to-day program execution, including staffing, resource allocation, schedules, budgets, performance monitoring, and quality assurance.
- Serve as the primary point of contact for government stakeholders, coordinating priorities, resolving issues, and communicating program status.
- Oversee support for criminal case management, including case tracking, documentation, information coordination, and reporting.
- Manage support for personnel background checks and investigations, ensuring accuracy, timeliness, and appropriate handling of sensitive information.
- Coordinate program support for protective operations, including planning, operational readiness, and stakeholder coordination.
- Align program activities with foreign affairs priorities and the operational requirements of U.S. embassies and overseas missions.
- Coordinate with law enforcement, intelligence, diplomatic security, and interagency partners.
- Develop and maintain program plans, standard operating procedures, performance metrics, risk assessments, and executive briefings.
- Recruit, supervise, mentor, and evaluate staff supporting multiple functional areas.
- Identify operational risks and implement improvements that strengthen delivery, accountability, and client satisfaction.
Basic Qualifications
- U.S. Citizenship is required due to federal contract requirements.
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
- Ability to meet the position's applicable security and suitability requirements.
- At least 10 years of program management experience supporting law enforcement and/or intelligence programs.
Preferred Qualifications
- Project Management Professional (PMP) certification or comparable credential.
- Bachelor's or advanced degree in criminal justice, intelligence studies, international relations, public administration, business, or a related field.
- Experience supporting the U.S. Department of State, Diplomatic Security Service, or comparable federal law enforcement or intelligence organizations.
- Demonstrated experience supporting criminal case management, personnel background checks or investigations, and protective operations.
- Understanding of U.S. foreign affairs and embassy operations, including coordination among domestic and overseas stakeholders.
- Experience supporting overseas missions or programs involving embassy security and protective activities.
- Familiarity with investigative case management systems and background investigation workflows.
- Experience managing federal contracts and monitoring contractual deliverables.
Professional Skills
- Experience managing teams, competing priorities, and complex deliverables in a government or similarly structured environment.
- Demonstrated ability to manage program performance, schedules, resources, and risks.
- Strong written and verbal communication skills, including experience preparing leadership briefings and program reports.
- Sound judgment and demonstrated discretion when handling sensitive information.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
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