Senior Program Manager (Law Enforcement and Security)

ICF; Washington (District of Columbia); On-site; USD 108,000 - 184,000; Full time

Job summary

ICF is seeking an experienced Senior Program Manager to lead a federal program supporting law enforcement, intelligence, and security operations. The role emphasizes program leadership, criminal case management, and sensitive personnel background investigations in a highly secure environment.

The position is 100% onsite in Washington, D.C., with responsibilities spanning staffing, client relationships, and delivering high-quality support aligned with foreign affairs priorities.

Qualifications

• U.S. Citizenship and security clearance requirements.
• At least 10 years of program management experience supporting law enforcement or intelligence programs.
• PMP certification or comparable credential.
• Bachelor’s or advanced degree in criminal justice, intelligence studies, international relations, public administration, business, or related field.
• Experience with U.S. Department of State or Diplomatic Security is a plus.

Responsibilities

• Lead day-to-day program execution, including staffing, resource allocation, schedules, budgets, performance monitoring, and quality assurance.
• Serve as the primary point of contact for government stakeholders, coordinating priorities, resolving issues, and communicating program status.
• Oversee support for criminal case management, including case tracking, documentation, information coordination, and reporting.
• Manage support for personnel background checks and investigations, ensuring accuracy, timeliness, and appropriate handling of sensitive information.
• Coordinate program support for protective operations, including planning, operational readiness, and stakeholder coordination.
• Align program activities with foreign affairs priorities and the operational requirements of U.S. embassies and overseas missions.
• Coordinate with law enforcement, intelligence, diplomatic security, and interagency partners.
• Develop and maintain program plans, standard operating procedures, performance metrics, risk assessments, and executive briefings.
• Recruit, supervise, mentor, and evaluate staff supporting multiple functional areas.
• Identify operational risks and implement improvements that strengthen delivery, accountability, and client satisfaction.

Skills

Team leadership

Program management

Communication skills

Discretion with sensitive information

Education

PMP certification

Bachelor's or higher degree

Job description

Description

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

At ICF our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. We bring expertise in cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation to support mission‑critical government programs.

Description

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

At ICF our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. We bring expertise in cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation to support mission‑critical government programs.

ICF is seeking an experienced Senior Program Manager to lead a program supporting law enforcement, intelligence, and security operations for a federal government client. The successful candidate will bring strong program leadership, experience supporting criminal case management, personnel background investigations, and protective operations, and an understanding of foreign affairs and U.S. embassy operations.

This role will oversee program execution, personnel, deliverables, and client relationships while ensuring responsive, high‑quality support in a sensitive operational environment.

Job Location

This role is 100% onsite in Washington, D.C.

Key Responsibilities

• Lead day-to-day program execution, including staffing, resource allocation, schedules, budgets, performance monitoring, and quality assurance.
• Serve as the primary point of contact for government stakeholders, coordinating priorities, resolving issues, and communicating program status.
• Oversee support for criminal case management, including case tracking, documentation, information coordination, and reporting.
• Manage support for personnel background checks and investigations, ensuring accuracy, timeliness, and appropriate handling of sensitive information.
• Coordinate program support for protective operations, including planning, operational readiness, and stakeholder coordination.
• Align program activities with foreign affairs priorities and the operational requirements of U.S. embassies and overseas missions.
• Coordinate with law enforcement, intelligence, diplomatic security, and interagency partners.
• Develop and maintain program plans, standard operating procedures, performance metrics, risk assessments, and executive briefings.
• Recruit, supervise, mentor, and evaluate staff supporting multiple functional areas.
• Identify operational risks and implement improvements that strengthen delivery, accountability, and client satisfaction.

Basic Qualifications

• U.S. Citizenship is required due to federal contract requirements.
• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
• Ability to meet the position’s applicable security and suitability requirements.
• At least 10 years of program management experience supporting law enforcement and/or intelligence programs.

Preferred Qualifications

• Project Management Professional (PMP) certification or comparable credential.
• Bachelor’s or advanced degree in criminal justice, intelligence studies, international relations, public administration, business, or a related field.
• Experience supporting the U.S. Department of State, Diplomatic Security Service, or comparable federal law enforcement or intelligence organizations.
• Demonstrated experience supporting criminal case management, personnel background checks or investigations, and protective operations.
• Understanding of U.S. foreign affairs and embassy operations, including coordination among domestic and overseas stakeholders.
• Experience supporting overseas missions or programs involving embassy security and protective activities.
• Familiarity with investigative case management systems and background investigation workflows.
• Experience managing federal contracts and monitoring contractual deliverables.

Professional Skills

• Experience managing teams, competing priorities, and complex deliverables in a government or similarly structured environment.
• Demonstrated ability to manage program performance, schedules, resources, and risks.
• Strong written and verbal communication skills, including experience preparing leadership briefings and program reports.
• Sound judgment and demonstrated discretion when handling sensitive information.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Read more aboutworkplacediscriminationrights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Work Authorization and Sponsorship

All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [e-mail] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

$108,006.00 - $183,610.00

DC Client Office (DC88)