Senior Program Manager, Labor Relations

Jobtailor; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Patagonia is seeking an experienced labor relations leader to develop and execute our labor relations strategy across the organization. You will advise Legal, People, Culture & Justice, Employee Relations, and business leaders on labor relations matters and help address employee concerns.

You will lead collective bargaining negotiations, develop bargaining strategies, serve as the primary contact for union representatives, interpret and administer CBAs, and guide day-to-day labor relations

Qualifications

• Bachelor’s degree or equivalent experience.
• 5–7 years of labor relations, labor law, employee relations, industrial relations, or related experience.
• Demonstrated experience supporting collective bargaining negotiations.
• Experience administering collective bargaining agreements and collaborating with represented workforces.
• Experience advising senior leaders on labor relations strategy and risk management.

Responsibilities

• Develop and implement labor relations strategy.
• Advise senior leaders on labor relations matters.
• Lead and support collective bargaining negotiations.
• Develop bargaining strategies, proposals, and operational recommendations.
• Serve as primary contact for union representatives.
• Provide guidance on collective bargaining agreement interpretation and administration.
• Implement negotiated agreements and address day-to-day labor relations issues.
• Conduct investigatory meetings in compliance with Weingarten rights and CBAs.
• Manage grievance processes and negotiate grievance resolutions.
• Support arbitration preparation and strategy.
• Conduct fact gathering, issue assessments, and recommendations for labor disputes.
• Develop and administer labor relations training, tools, resources, and playbooks.
• Support leader readiness through coaching and practical guidance.

Skills

Labor relations strategy

Collective bargaining negotiations

Employee relations

Grievance resolution

Labor law compliance

Negotiation skills

Analytical judgment

Written communication

Relationship building

Facilitation

Education

Bachelor’s degree or equivalent experience

Job description

• Develop and implement Patagonia’s labor relations strategy
• Advise Legal, People, Culture & Justice, Employee Relations, and business leaders on labor relations matters
• Develop and maintain reporting mechanisms to identify and address employee concerns
• Lead and support collective bargaining negotiations and related discussions
• Develop bargaining strategies, proposals, and operational recommendations
• Serve as a primary contact for union representatives
• Provide guidance on collective bargaining agreement interpretation and administration
• Implement negotiated agreements and address day-to-day labor relations issues
• Conduct investigatory meetings in compliance with Weingarten rights and collective bargaining agreements
• Manage grievance processes and negotiate grievance resolutions
• Support arbitration preparation and strategy
• Conduct fact gathering, issue assessments, and recommendations for labor disputes
• Develop and administer labor relations training, tools, resources, and playbooks
• Support leader readiness through coaching and practical guidance
• Support labor-related strategic initiatives and special projects for the Deputy General Counsel – People and Senior Counsel – People

Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 5–7 years of labor relations, labor law, employee relations, industrial relations, or related experience
• Demonstrated experience supporting collective bargaining negotiations
• Experience administering collective bargaining agreements and collaborating with represented workforces
• Experience advising senior leaders on labor relations strategy and risk management
• Strong written, verbal, facilitation, and negotiation skills
• Ability to build strong relationships and influence across multiple stakeholder groups
• Ability to analyze complex labor and business issues and exercise sound judgment
• Excellent communication skills with concise, audience-appropriate advice
• Ability to identify and implement technological solutions to create efficiencies and scale workflows
• Ability to work autonomously while managing multiple priorities
• Commitment to equity and justice and ability to foster an inclusive organizational climate

Core Competencies

Demonstrates expertise in labor relations strategy, collective bargaining negotiations, and employee relations, with a strong focus on compliance and effective communication. Proven ability to advise senior leaders and manage complex labor issues while fostering an inclusive organizational climate.

Highest-signal resume keywords

• Labor Relations Strategy
• Collective Bargaining Negotiations
• Employee Relations
• Grievance Resolution
• Labor Law Compliance

ATS Optimization Keywords

Hard Skills

• Collective Bargaining Agreement Administration
• Negotiation Skills
• Issue Assessment
• Fact Gathering
• Labor Relations Training Development

Soft Skills

• Strong Written Communication
• Relationship Building
• Influencing Skills
• Analytical Judgment
• Facilitation Skills

Industry Keywords

• Labor Relations
• Employee Relations
• Industrial Relations
• Weingarten Rights
• Equity and Justice Commitment

Tools & Technologies

• Reporting Mechanisms
• Technological Solutions for Workflow Efficiency