Labor Relations Capability & Insights Director

Advocate Health Care; Oak Brook (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Advocate Health Care is looking for an experienced professional to design and manage an integrated labor capability framework. The role requires a Bachelor's degree and over 10 years in human resources or labor relations, with strong leadership and analytical skills. The candidate will lead training programs and develop labor analytics to help the organization navigate union-sensitive environments. Experience in healthcare or regulated industries is preferred. Travel of up to 25% may be required.

Qualifications

• 10+ years in human resources, workforce analytics, employee/labor relations.
• At least 5+ years leading a team.
• Understanding of labor laws and NLRA requirements.

Responsibilities

• Design and sustain integrated labor education framework.
• Implement role-based labor relations training.
• Develop enterprise dashboards for predictive labor analytics.

Skills

Labor relations expertise

Analytical acumen

Employee relations knowledge

Proficiency in training program development

Excellent communication skills

Collaboration skills

Education

Bachelor’s degree or equivalent experience

Master’s degree in Human Resources or related field preferred

Job description

Responsibilities

• Enterprise Labor Capability Strategy – Design and sustain an integrated labor education and competency framework embedded within the organization’s leadership development and readiness programs.
• Leader Capability & Readiness – Develop and implement role-based labor relations training for leaders at all levels, focused on prevention, engagement, and confident response in union-sensitive environments.
• Teammate Education Programs – Design proactive education tools that explain labor relations, the organization’s union philosophy, and internal avenues to raise and resolve concerns.
• Predictive Labor Analytics & Intelligence – Develop and manage enterprise dashboards, predictive tools, and labor metrics that identify risk, surface emerging patterns, assess leader readiness, measure program impact, and validate labor risk indicators for timely intervention.
• Internal Risk Signal Integration – Integrate internal indicators such as engagement data, turnover trends, grievances, and teammate relations cases into clear, actionable labor risk insights.
• External Labor Intelligence & Trend Monitoring – Gather and analyze external labor data and market trends to identify emerging risks and share relevant insights with senior area and divisional leaders.
• Labor Communications & Change Enablement – Develop clear, practical labor tools, and campaign materials that simplify complex labor topics into messages easily understood by teammates in partnership with Internal Communications.
• Cross-Functional Collaboration – Partner with Learning & Development, HR Analytics, IT, Legal, and Operations to ensure consistency, data integrity, and scalability of tools and insights.
• Consultant & Vendor Engagement – Own relationships with external consultants and partners, overseeing joint projects to develop labor relations tools, analytics, and communications, and ensuring deliverables align with enterprise labor capability needs.
• Ethics & Compliance – Ensure labor education and analytics tools are developed and used in accordance with the organization’s Code of Ethical Conduct, applicable labor laws, and internal standards.

Minimum Requirements

• Education – Bachelor’s degree or equivalent experience.
• Experience – 10+ years in human resources, workforce analytics, employee/labor relations, with at least 5+ years leading a team.
• Knowledge / Skills / Abilities – In-depth understanding of labor relations and positive employee relations; familiarity with employment law, NLRA requirements, and organizational policies; risk identification and analytics related to labor relations; strong analytical acumen; proficiency in developing training programs; excellent communication and collaboration skills; ability to develop clear, practical labor communications and materials with rapid turnaround; strong leadership to manage and develop a team; commitment to ethical and compliance standards.
• Physical Requirements and Working Conditions – Willingness and ability to travel 25% of the time across all divisions.

Preferred Qualifications

• Education – Master’s degree in Human Resources, Business Analytics, or related field preferred.
• Experience – Healthcare or similarly complex, regulated industries preferred; experience leading teams in large, multi-site organizations.
• Knowledge / Skills / Abilities – Not specified.