Senior Program Manager, Global Tax PMO

Amazon; Seattle (WA); On-site; USD 115,600 - 160,000; Full time

Job summary

Amazon is seeking a Senior Program Manager to join the Tax team, leading critical projects that span various functions. Candidates should have extensive experience in program management and data-driven decision-making.

The role involves collaboration with stakeholders to define project objectives, analyzing data to improve the customer experience, and executing project closeout procedures.

Successful candidates will enjoy a competitive salary ranging from $115,600 to $160,000 annually.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy and communicating results.

Responsibilities

• Collaborate with project owners to define project objectives.
• Drive clarity on workstream requirements from stakeholders.
• Build workstream project plans and identify dependencies.
• Provide status updates to program leadership.
• Execute project closeout processes and practices.
• Analyze data to identify customer experience pain points.

Skills

Program Management

Technology

Data Analysis

Education

Master's degree or MBA in relevant field

Job description

Amazon is seeking a Senior Program Manager to join the Tax team within the Finance organization. Our program management team leads the charge and partners with teams across Amazon to plan, coordinate, and implement mission critical projects resulting from operating a global business in a time of unprecedented change.

Successful candidates will have experience in Finance (specifically Tax and/or Accounting) as well as in at least one of the two disciplines (and can become well versed in both in order to bridge across our diverse group of stakeholders)

• Program Management
• Technology

The candidate needs to be able to easily understand the business line, technical and finance/accounting/tax disciplines, and the impacts of each on the project.

Key job responsibilities

• Collaborating with project owners and key stakeholders to define and refine project objectives and deliverables.
• Obtaining and driving to clarity workstream requirements coming from one or more impacted functions and demonstrating a solid working knowledge of requirements to project stakeholders and sponsors.
• Building workstream project plans and identifying workstream dependencies during the planning process; supporting the resource planning process.
• Responsible for creating and maintaining project SharePoint landing page used by cross functional core team.
• Liaising with cross-functional workstream participants consisting of Amazon Businesses, Tax, Accounting, Treasury, Finance Operations, and technical teams to provide a comprehensive status update to the program lead related to the assigned workstream.
• Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner.
• Diving deep where needed to resolve blocking issues during project execution, testing, launch and cutover.
• Executing project closeout process and practices, ensuring all project artifacts are finalized and archived as appropriate.
• Leading cross functional teams through workstream retrospective to help drive improvements into the process; owning and driving process improvements.
• Provide oversight and guidance to cross-functional project teams, planning and executing complex projects across multiple organizations and stakeholders
• Analyze data to identify pain points related the customer experience and create plans, goals and priorities to address identified pain points.
• Develop mechanisms to measure success and adoption of the initiatives within the business.
• Foster strong relationships with teams, leading and influencing others effectively to achieve cross-functional alignment on goals and successful product/service launch execution.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually