Senior Program Manager, Global Physical Security

Oracle Corporation; Nashville (TN); On-site; USD 83,000 - 166,000; Full time

Job summary

Oracle Global Physical Security is seeking a Principal Program Manager for Central Operations in Nashville to scale and manage cross-campus programs across hyperscale data centers. The role focuses on turning leadership priorities into repeatable processes, developing standards, dashboards, reviews, and cost optimization initiatives.

The candidate will lead a hands-on program, collaborate with Security Operations, Construction, and Facilities, and travel to campuses as needed.

Qualifications

• Progressively responsible experience in physical security operations, infrastructure program management, critical infrastructure security, or a related field.
• Demonstrated experience building and scaling multi-site operating programs, standards, or performance mechanisms in a complex organization.
• Strong program management experience leading cross-functional initiatives, managing risks and dependencies, and delivering measurable outcomes without direct authority over all participants.
• Experience developing operational standards, readiness practices, service requirements, and change-adoption mechanisms for campus or infrastructure operations.
• Demonstrated ability to define useful KPIs, validate data quality, build dashboards, and turn weekly, quarterly, or annual business reviews into decisions and action.
• Experience identifying cost optimization opportunities, evaluating service and control tradeoffs, and tracking improvement results with Finance or commercial partners.
• Working knowledge of enterprise physical-security operations and technologies, including access control, video management, security operations centers, and related systems.
• Ability to navigate ambiguity, influence senior stakeholders, and drive consistent execution across multiple campuses and partner teams.
• Experience partnering with campus Operations, Construction, Security Systems and Technology, Vendor Management, Procurement, Finance, and service providers.
• Strong written and verbal communication skills, including the ability to present program status, operating performance, risks, and recommendations to executive audiences.
• Ability to travel to data center campuses as business needs require.

Responsibilities

• Translate Central Operations priorities into portfolio program plans for hyperscale expansion, with clear milestones, dependencies, decision logs, and measurable outcomes across campuses.
• Develop and implement scalable operating standards, playbooks, training frameworks, and rollout methods for assigned Central Operations initiatives, incorporating campus feedback and verifying adoption.
• Define and maintain operational KPIs, data definitions, dashboards, and reporting quality across readiness, service performance, systems sustainment, incidents, and corrective-action closure.
• Develop and run weekly business reviews (WBRs), quarterly business reviews (QBRs), and annual operating review updates that show performance trends, material risks, decisions needed, owners, and progress against priorities.
• Identify and lead cost optimization and efficiency initiatives across security services, operating processes, staffing assumptions, tools, and workflows; assess savings and service impact with Finance and partner teams.
• Lead cross-campus implementation of assigned programs from initial design through pilot, change management, adoption, and outcome measurement, resolving risks and dependencies along the way.
• Partner with campus Security Operations, Construction, Security Systems and Technology, Data Center Operations, and Facilities to strengthen operational readiness, turnover, site hardening, and sustained support.
• Build and run the GPS operational performance program for third-party security services, including service requirements, scorecards, operating reviews, escalation thresholds, and corrective actions with evidence of sustained closure.
• Lead GPS operational input to guard-service RFPs, statements of work, and supplier evaluations; partner with Vendor Management, which leads sourcing, commercial governance, and contracting.
• Support capacity planning for new buildings, operational growth, and construction-to-operations transitions by converting site requirements and demonstrated workload into program and service needs.
• Use incidents, investigations, assessments, operating data, and lessons learned to identify systemic gaps and drive improvements that reduce repeat failures across campuses.
• Prepare concise executive updates and recommendations on performance, cost, capacity, risks, and unresolved decisions; maintain clear accountability for actions through closure.

Job description

Oracle Global Physical Security is seeking a Principal Program Manager for Central Operations in Nashville to scale and manage cross-campus programs across hyperscale data centers. The role focuses on turning leadership priorities into repeatable processes, developing standards, dashboards, reviews, and cost optimization initiatives.

The candidate will lead a hands-on program, collaborate with Security Operations, Construction, and Facilities, and travel to campuses as needed.