Senior Program Manager, FinOps AWS Order to Cash Business Partnership

Amazon Web Services (AWS); Seattle (WA); On-site; USD 95,000 - 163,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC seeks a Senior Program Manager for the Finance Operations BP team to drive order-to-cash performance worldwide. You will own metrics, lead global reviews, and partner with Accounts Receivable, AWS Sales, Finance, Legal, and Customer Service in a fast-paced, ambiguous environment.

You will develop KPI-driven reports, identify improvement opportunities, and escalate issues with root-cause analysis while delivering tangible financial benefits across the O2C lifecycle.

Qualifications

• 5+ years of tax, finance or a related analytical field experience.
• 5+ years of multiple finance and accounting roles experience.
• 6+ years of applying KPIs to analyses.
• 6+ years of building financial and operational reports/data sets.
• 6+ years of creating process improvements with automation and analysis.
• Bachelor's degree in finance, accounting, business, economics, or a related analytical field.

Responsibilities

• Define/assess key performance indicators; develop metrics and SLAs; track delivery against global objectives.
• Lead business case development and challenge assumptions from stakeholders.
• Develop and maintain partnership between Finance Operations and O2C stakeholders.
• Identify and drive opportunities for improved cash flow, margin or productivity related to vendor payments and receivables.
• Support operational escalations with root cause analysis and resolution.

Skills

Finance analytics

KPIs & reporting

Stakeholder collaboration

Problem solving

Cross-functional work

Education

Bachelor's degree in finance, accounting, business, economics, or related analytical field

MBA or CPA (preferred)

Tools

SQL/ETL

Oracle

SAP

Cognos

Essbase

JD Edwards

MS Access

Job description

Description

The Finance Operations Business Partnership (BP) team is seeking a Senior Program Manager who will be a key member of the Global AWS BP team. This individual will be responsible for driving AWS order to cash (O2C) performance. In this role, you will responsible for developing and maintaining operational and business metrics and targets, assessing priority areas for the business, driving global operational reviews, as well as owning improvements to achieve targets. As a business partner, you will work daily alongside Accounts Receivable, Service Centers, AWS Sales, Finance, Legal, Customer Service, Customers, and other operational groups at all levels in a global environment. Complex problem solving, program and change management, and analytical skills are required to manage multiple high visibility priorities in a fast-paced environment with ambiguous situations.

Key job responsibilities

• Define/assess key performance indicators – develop operational and business metrics and service level agreements for programs and processes, and track delivery against global objectives.
• Lead business case development, collate inputs, and challenge assumptions, on performance drivers and projections from stakeholders
• Develop and maintain effective partnership between Finance Operations, and O2C stakeholders.
• Identify and drive opportunities for improved cash flow, margin or productivity improvements related to vendor payments and receivables.
• Support operational escalations effectively to ensure root cause analysis and effective problem resolution.

Basic Qualifications

• 5+ years of tax, finance or a related analytical field experience
• 5+ years of multiple finance and accounting roles experience
• 6+ years of applying key financial performance indicators (KPIs) to analyses experience
• 6+ years of building financial and operational reports/data sets that inform business decision-making experience
• 6+ years of creating process improvements with automation and analysis experience
• Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)

Preferred Qualifications

• 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
• 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
• MBA, or CPA
• Knowledge of SQL/ETL
• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
• Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 95,400.00 - 163,200.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10539087