Senior Program Manager, Employee Experience

Jobgether SRL; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Jobgether SRL is seeking an experienced Senior Program Manager to own the strategy and execution of a technology-enabled employee experience work stream. You will lead research, pilots, and experiments to adopt distributed and modern ways of working, translating findings into actionable operating models and roadmaps.

You will manage multiple interconnected programs, establish clear objectives and metrics, and collaborate with stakeholders across People, Technology, Communications, and Operations

Qualifications

• 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or a related discipline.
• Strong expertise in technology enablement, including AI adoption, knowledge management, digital workflows, automation, and technology-enabled approaches that improve employee effectiveness.
• Demonstrated ability to independently lead complex, cross-functional programs from ambiguous initial concepts through measurable outcomes.
• Experience designing and managing research initiatives, pilots, experiments, or other evidence-based innovation programs.
• Strong understanding of distributed, hybrid, Virtual First, or other modern ways of working.
• Excellent written and verbal communication skills, with strong facilitation and executive communication capabilities.
• Comfortable operating in ambiguity and proactively identifying opportunities without waiting for fully defined assignments.
• Experience working in a distributed or Virtual First organization is preferred.
• Background in organizational behavior, change management, behavioral science, workplace research, or human-centered design is a plus.
• Strong curiosity about the future of work, emerging technologies, and their potential impact on employee experience.
• Demonstrated awareness, judgment, adaptability, and ability to build connection and trust across diverse stakeholders.

Responsibilities

• Own the strategy, roadmap, priorities, and outcomes of a technology-focused employee experience work stream covering tools, workflows, automation, AI enablement, and knowledge management.
• Design and lead organizational research, pilots, and experiments that evaluate new approaches to distributed and technology-enabled ways of working.
• Translate qualitative and quantitative research findings into actionable recommendations, behavioral frameworks, and operating models that can support broader adoption.
• Manage a portfolio of interconnected programs and initiatives from initial scoping through research, validation, and enablement planning.
• Establish clear objectives, success measures, milestones, risks, dependencies, and reporting structures across the work stream.
• Facilitate cross-functional steering committees and initiatives involving stakeholders across People, Technology, Communications, Operations, and other business functions.
• Partner with People Analytics and measurement specialists to establish appropriate research methodologies and evaluate outcomes.
• Identify opportunities proactively and turn emerging insights, technologies, and research into practical improvements to employee effectiveness and confidence.

Skills

Program management

Organizational effectiveness

Workplace strategy

Employee experience

Innovation

Research

Change management

Cross-functional collaboration

AI enablement

Job description

Accountabilities

- Own the strategy, roadmap, priorities, and outcomes of a technology-focused employee experience work stream covering tools, workflows, automation, AI enablement, and knowledge management.

- Design and lead organizational research, pilots, and experiments that evaluate new approaches to distributed and technology-enabled ways of working.

- Translate qualitative and quantitative research findings into actionable recommendations, behavioral frameworks, and operating models that can support broader adoption.

- Manage a portfolio of interconnected programs and initiatives from initial scoping through research, validation, and enablement planning.

- Establish clear objectives, success measures, milestones, risks, dependencies, and reporting structures across the work stream.

- Facilitate cross-functional steering committees and initiatives involving stakeholders across People, Technology, Communications, Operations, and other business functions.

- Partner with People Analytics and measurement specialists to establish appropriate research methodologies and evaluate outcomes.

- Identify opportunities proactively and turn emerging insights, technologies, and research into practical improvements to employee effectiveness and confidence.

Requirements

- 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or a related discipline.

- Strong expertise in technology enablement, including AI adoption, knowledge management, digital workflows, automation, and technology-enabled approaches that improve employee effectiveness.

- Demonstrated ability to independently lead complex, cross-functional programs from ambiguous initial concepts through measurable outcomes.

- Experience designing and managing research initiatives, pilots, experiments, or other evidence-based innovation programs.

- Strong understanding of distributed, hybrid, Virtual First, or other modern ways of working.

- Excellent written and verbal communication skills, with strong facilitation and executive communication capabilities.

- Comfortable operating in ambiguity and proactively identifying opportunities without waiting for fully defined assignments.

- Experience working in a distributed or Virtual First organization is preferred.

- Background in organizational behavior, change management, behavioral science, workplace research, or human-centered design is a plus.

- Strong curiosity about the future of work, emerging technologies, and their potential impact on employee experience.

- Demonstrated awareness, judgment, adaptability, and ability to build connection and trust across diverse stakeholders.

Benefits

- Opportunity to shape technology-enabled employee experiences and modern ways of working at organizational scale.

- Strategic ownership of a portfolio spanning AI enablement, knowledge management, automation, research, and employee effectiveness.

- Cross-functional exposure across People, Technology, Communications, Operations, Analytics, and other business areas.

- Opportunity to design and test new approaches through research, experimentation, and evidence-based innovation.

- High level of autonomy and ownership in a role focused on measurable organizational impact.

- Exposure to emerging technologies and evolving approaches to distributed work.

- Collaborative environment focused on improving employee effectiveness, confidence, and adoption of new tools and ways of working.

- Source compensation is provided for U.S. zones only; the role is listed here for Canada, so no Canada-specific salary range is specified in the source.