Senior Program Manager, Data Center Workforce Standards

Oracle; Reston (VA); On-site; USD 98,000 - 210,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Disability insurance

Life insurance

401(k) plan with company match

Paid time off

Job summary

Oracle is seeking a Senior Program Manager (IC4) to lead workforce standardization across its Data Center Delivery organization. You will drive staffing model standardization, job definitions, and documentation, collaborating with HR and leadership to ensure consistent operations and an excellent employee experience.

You will develop playbooks, SOPs, and runbooks while guiding onboarding and workforce readiness.

Qualifications

• Bachelor's degree in Business, HR, Organizational Development, Project Management, or a related field.
• 7+ years of program management, operations, workforce strategy, organizational effectiveness, or related experience in a complex, fast-paced environment.
• Demonstrated experience leading cross-functional programs involving organizational transformation, process standardization, or workforce initiatives.
• Experience developing operational documentation, org-charts, playbooks, standard operating procedures (SOPs), or runbooks.
• Strong understanding of organizational design, workforce planning, or talent operations is highly desirable.
• Experience partnering with Human Resources and business leaders to analyze workforce metrics and organizational health indicators.
• Exceptional written and verbal communication skills with the ability to present to executive leadership.
• Proven ability to influence without direct authority and successfully manage multiple stakeholders across geographically dispersed teams.
• Strong analytical and problem-solving skills with experience using metrics to drive decision-making.
• Highly organized with excellent project planning, prioritization, and execution capabilities.
• Experience supporting large-scale operational organizations, cloud infrastructure, or data center environments is preferred.

Responsibilities

• Lead the program to standardize data center site staffing models, job titles, role definitions, responsibilities, and job descriptions across the Data Center Delivery organization.
• Partner with functional leaders to document and align role expectations, responsibilities, and career progression frameworks that support organizational consistency.
• Develop and maintain operational playbooks and delivery runbooks that establish standardized ways of working across Data Center Delivery teams.
• Collaborate with subject matter experts to create repeatable processes, documentation, and training materials that enable consistent execution and knowledge transfer.
• Partner with Learning & Development and operational leaders to support training strategies and ensure employees have clear guidance on role expectations and operational procedures.
• Establish governance processes to ensure workforce documentation remains current, scalable, and aligned with business objectives.
• Identify opportunities to improve operational efficiency through process standardization, documentation, and continuous improvement initiatives.

Skills

Program management

Operations

Organizational development

Cross-functional leadership

Executive communication

Stakeholder management

Analytical thinking

Education

Bachelor's degree in Business/HR/related field

Advanced degree preferred

Job description

Oracle is seeking a Senior Program Manager (IC4) to lead workforce standardization across its Data Center Delivery organization. You will drive staffing model standardization, job definitions, and documentation, collaborating with HR and leadership to ensure consistent operations and an excellent employee experience.

You will develop playbooks, SOPs, and runbooks while guiding onboarding and workforce readiness.