Senior Program Manager: Complex Programs & Delivery

Wollborg Michelson Recruiting; Phoenix (AZ); On-site; USD 120,000 - 160,000; Full time

Job summary

Wollborg Michelson Recruiting is seeking a seasoned Program Manager to lead the development, planning, execution, governance, and integration of complex programs. You will manage budgets, schedules, risks, deliverables, quality, and stakeholder communications to achieve measurable organizational outcomes.

You will identify funding opportunities, build executive relationships, and ensure programs align with strategic objectives while mentoring project managers and ensuring governance compliance.

Qualifications

• 10+ years managing large-scale technology and business projects.
• 3+ years program management experience.
• 3+ years Agile or Lean experience.
• Associate degree in business/IT/CS or related field.
• Advanced knowledge of project management principles, methodologies, and implementation.
• Knowledge of business requirements development and user acceptance testing.
• Experience with project management, spreadsheet, database, and word processing software.
• Strong analytical, decision-making, research, and reporting skills.
• Ability to prioritize multiple tasks and work effectively under time constraints.
• Creative problem-solving skills and perseverance when facing resistance or setbacks.
• Effective interpersonal, verbal, and written communication skills.
• Ability to communicate professionally with executives, managers, subject matter experts, and diverse stakeholders.
• Prepare and present clear business documentation.
• Strong planning, organizational, and judgment skills.
• Intermediate computer proficiency and software skills.
• Ability to maintain confidentiality and privacy.

Responsibilities

• Take ownership of program development, planning, execution, and delivery.
• Develop and manage program budgets, schedules, milestones, risks, and deliverables.
• Identify funding opportunities and build relationships with executives and stakeholders.
• Ensure program outcomes are accurate, high quality, and fit for purpose.
• Report program status, progress, productivity, issues, risks, success metrics, and quality metrics.
• Resolve problems and roadblocks quickly while escalating significant issues appropriately.
• Identify and implement process improvements that reduce cycle times, effort, delivery time, and administrative costs.
• Serve as a liaison between executives and manage program communications.
• Coordinate and facilitate program meetings.
• Prepare and present program status updates to executive leadership and other stakeholders.
• Oversee projects within the program and ensure alignment with program goals and objectives.
• Lead, mentor, and support project managers in achieving program outcomes.
• Monitor project health and intervene when projects become off track.
• Provide transparency into program and organizational priorities.
• Manage program-level governance and ensure project compliance with governance processes.
• Maintain visibility at governance meetings and represent the program effectively.
• Review operating policies and develop tactical plans to improve processes and services.
• Identify synergies with other programs and initiatives.
• Align the program with organizational goals and contribute to strategic planning.
• Maintain knowledge of healthcare-related industries, technology, systems design, software, and project management practices.
• Validate program deliverables and communicate success criteria and quality metrics.
• Apply continuous improvement practices across the program value chain.
• Manage integration among program components and organization-wide processes.
• Promote shared approaches and participate in quality and data governance initiatives.

Skills

Leadership

Stakeholder management

Agile methodologies

Risk management

Budgeting

Communication

Problem solving

Education

Associate degree

Tools

PM software

Spreadsheets

Databases

Word processing

Job description

Wollborg Michelson Recruiting is seeking a seasoned Program Manager to lead the development, planning, execution, governance, and integration of complex programs. You will manage budgets, schedules, risks, deliverables, quality, and stakeholder communications to achieve measurable organizational outcomes.

You will identify funding opportunities, build executive relationships, and ensure programs align with strategic objectives while mentoring project managers and ensuring governance compliance.