Senior Program Manager, AI Program

MaineGuide; Westbrook (ME); On-site; USD 120,000 - 180,000; Full time

Job summary

IDEXX is seeking a Senior Program Manager to partner with the AI Program Director and drive adoption of artificial intelligence across knowledge workers. You will run the day-to-day program plan, coordinate milestones, risks, dependencies, and communications, and report to senior leadership without owning the technical implementation.

You will lead cross-functional teams, manage governance, change management, and performance tracking, while guiding program managers and coordinating vendors.

Qualifications

• 7+ years of supervisory or managerial experience in enterprise programs.

Responsibilities

• In This Role: Lead creation and maintenance of the detailed program plan across multiple workstreams.

Skills

Cross-functional leadership

Program management

Stakeholder management

Executive communication

Change management

PM tools

AI program experience

Education

Bachelor's degree

Master's preferred

Job description

IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. The AI Program team is leading IDEXX's effort to become more AI-native, helping thousands of employees safely and securely use AI to create, share, and connect agents, and coordinating with enterprise platforms that have native AI capability.

As a Senior Program Manager, you will partner with the AI Program Director to deploy, enable, and drive adoption of artificial intelligence across IDEXX knowledge workers. You will run the day-to-day program plan, workstream coordination, and reporting for a highly visible, cross-enterprise initiative. This role is programmatic and stakeholder-facing rather than technical.

In This Role:

• You will lead the creation and maintenance of the detailed program plan across multiple interdependent workstreams, including platform enablement, governance, value realization, and adoption.
• You will coordinate milestones, risks, dependencies, and communications, and keep a fast-moving, evolving initiative structured and on schedule.
• You'll partner with business functions, AI champions, IT and Digital Centers of Excellence leaders, cybersecurity, and HR to drive execution and accountability without owning the technical implementation.
• You will establish, track, and report on knowledge worker AI adoption and performance impact, including usage and performance indicators, and communicate outcomes to stakeholders and senior leadership.
• You'll support governance and steering committee activities, including program prioritization and status reporting.
• You'll partner with HR and communications teams on awareness, training, and change management to drive adoption across a broad employee population.
• As a people leader, you'll guide program managers or workstream leads, assigning work, monitoring progress, and supporting their development. You may also coordinate outside vendors and consultants.
• You will identify problems, obstacles, and opportunities early, and lead process improvements based on data, metrics, and business needs.
• You will prepare reports and analyses for peers and senior management that highlight issues and support decisions.

What You Will Need to Succeed:

• You've led large, cross-functional enterprise programs and have 7+ years of supervisory or managerial experience, with in-depth experience in program or project management.
• You thrive in ambiguity and bring strong organizational discipline to a fast-moving strategic initiative with evolving priorities.
• You have strong program planning, status tracking, and risk and dependency management skills.
• You have worked cross-functionally with technical teams, business stakeholders, and governance bodies, and you're comfortable coordinating without being the technical implementer.
• You've measured, tracked, and communicated adoption, performance, and business impact.
• You bring excellent written and verbal communication skills, including executive-level communication and stakeholder management.
• You have a change management and adoption mindset, and strong analytical and problem-solving skills.
• Your skillset includes Microsoft Office and program management tools.
• You have a Bachelor's degree or an equivalent combination of education and experience.
• A Master's degree is preferred.It would be a plus if you've helped organizations deploy and scale AI, enterprise software, or digital transformation programs, including in consulting or more AI-native environments.

Why IDEXX

We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.