Senior Program Manager - 3PL

The Remedy Group; Columbus (OH); On-site; USD 130,000 - 170,000; Full time

Job summary

The Remedy Group in Columbus, Ohio seeks a Senior Program Manager to lead complex 3PL and specialty pharmaceutical programs from pre-launch planning through lifecycle management. You will coordinate strategy, distribution, market access, patient services, and operations while serving biopharma customers and guiding internal teams.

The role emphasizes executive communication, cross-functional leadership, and data-driven decision-making to deliver scalable programs and long-term partnerships.

Qualifications

• Bachelor’s degree in business, life sciences, healthcare, or a related field is required.
• Eight to 12 years of relevant professional experience in program management or related areas.
• Experience in healthcare consulting, specialty pharmaceutical distribution, or a 3PL environment.

Responsibilities

• Lead complex 3PL and specialty pharmaceutical programs from pre-launch planning through lifecycle management.
• Develop execution plans aligned with commercial, market access, and operational objectives.
• Translate enterprise strategies into program priorities, deliverables, and timelines.
• Evaluate scientific, clinical, financial, and strategic information to guide recommendations.
• Prepare executive reports, business cases, and customer-facing materials.
• Independently determine the best approach for new and complex initiatives.
• Serve as primary point of contact for customers and coordinate cross-functional delivery.
• Lead customer meetings, business reviews, and executive communications.

Skills

Strategic planning

Executive communication

Cross-functional leadership

Problem solving

Relationship management

Project management

Education

Bachelor’s degree in business, life sciences, healthcare, or related field

Tools

SAP

Microsoft Excel

PowerPoint

Job description

Industry: Specialty Pharmacy and Pharmaceutical Distribution

Location: Columbus, Ohio

Travel: Up to 20–30%

About the Opportunity

We are seeking an experienced Senior Program Manager to lead complex 3PL and specialty pharmaceutical programs from pre-launch planning through long-term lifecycle management.

This highly visible, customer-facing role brings together strategy, specialty distribution, market access, patient services, and operational execution. You will serve as a trusted partner to biopharma and specialty pharmaceutical customers while coordinating the internal teams responsible for delivering successful, scalable programs.

What You’ll Do

Lead Program Strategy and Execution

• Manage specialty pharmaceutical and 3PL programs from pre-launch planning and onboarding through ongoing lifecycle management


• Develop and advance execution plans aligned with commercial, market access, operational, and customer objectives


• Translate enterprise strategies into clear program priorities, deliverables, and timelines


• Evaluate scientific, clinical, financial, and strategic information to guide recommendations for complex therapies


• Use primary and secondary data to support program planning and decision-making


• Prepare executive reports, business cases, presentations, and customer-facing materials


• Independently determine the best approach for new and complex initiatives

Build Strong Customer Partnerships

• Serve as the primary point of contact for assigned biopharma and specialty pharmaceutical customers


• Deliver a responsive, high-touch customer experience throughout the program lifecycle


• Develop a strong understanding of each customer’s business model, challenges, priorities, and growth goals


• Lead customer meetings, business reviews, and strategic program discussions


• Communicate effectively with executive leaders and other key stakeholders


• Strengthen customer satisfaction, retention, and long-term partnership value

Coordinate Cross-Functional Delivery

• Partner with 3PL, market access, patient services, regulatory, legal, finance, IT, operations, and distribution teams


• Align internal stakeholders around customer expectations, program requirements, and launch milestones


• Ensure programs follow standardized processes while accommodating the needs of complex specialty therapies


• Identify program risks, dependencies, and operational gaps before they affect delivery


• Lead complex initiatives with broad organizational scope and long-term impact


• Support successful product launches, integrations, and ongoing program performance

Improve Programs and Operating Models

• Recommend improvements to workflows, metrics, processes, and operating models


• Help build scalable solutions that support continued organizational and customer growth


• Evaluate profitability, contracts, pricing, chargebacks, and program value streams


• Monitor performance and identify opportunities to strengthen operational and financial results


• Maintain accuracy and attention to detail across written, visual, and verbal communications

Support Team Development

• Share knowledge and provide guidance to less-experienced colleagues


• Promote collaboration, accountability, and consistent program-management practices


• Represent the organization with professionalism, integrity, sound judgment, and executive presence

Ideal Background

• Bachelor’s degree in business, life sciences, healthcare, or a related field


• Eight to 12 years of relevant professional experience


• Experience in program management, healthcare consulting, specialty pharmaceutical distribution, or a 3PL environment


• Demonstrated success managing complex, cross-functional projects and customer-facing workstreams


• At least five years of experience in market access, specialty pharmacy, pharmaceutical distribution, or a related area preferred


• Three or more years of exposure to advanced or technically complex therapies preferred


• Strong understanding of regulated healthcare and pharmaceutical environments


• Business and financial knowledge related to profitability, contracts, pricing, and value streams


• Excellent strategic planning, problem-solving, prioritization, and decision-making abilities


• Strong executive communication, presentation, and relationship-management skills


• Advanced proficiency in Microsoft Excel and PowerPoint


• ERP experience preferred, particularly SAP


• Experience with pharmaceutical pricing, contracting, chargebacks, and large-scale integrations is a plus


• Ability to work on-site in Columbus, Ohio