Senior Program Manager

Cypress HCM; United States; On-site; USD 100,000 - 130,000; Full time

Job summary

Cypress HCM is seeking a Senior Program Manager to drive impactful change through program leadership. You will lead complex cross-functional programs, partner with executive leadership, and manage program execution with precision and strategy.

The ideal candidate has over 12 years of program management experience and expert proficiency in tools like Airtable and Google Workspace, ensuring effective stakeholder communication and risk management.

Qualifications

• 12+ years of program management experience with proven leadership in complex programs.
• Skilled in communication and building trusted relationships.
• Expert-level proficiency in Airtable and Google Workspace.

Responsibilities

• Lead complex cross-functional programs while managing priorities.
• Partner with executive leadership to establish alignment.
• Define and implement program plans and performance metrics.

Skills

Program Management

Communication

Stakeholder Management

Data Literacy

Education

Bachelor's degree in a relevant field

Tools

Airtable

Google Workspace

Job description

Senior Program Manager, Community Blueprint

Description

• Our Community Blueprint team is seeking a seasoned leader to translate insights into action and drive high-impact change. You’ll balance strategic vision with hands‑on execution, partnering with technical experts to turn complex challenges into measurable results.
• In this role, you will identify and close user experience gaps, elevate the team’s visibility and influence, and align cross‑functional stakeholders to deliver initiatives that enhance the host and guest experience. Success requires exceptional communication, the ability to influence senior leaders, and a track record of delivering results in fast‑moving, ambiguous environments.
• We’re looking for a self‑starter who thrives at the intersection of strategy, execution, and collaboration—someone ready to make a lasting impact on the company's global community.

Duties

• Lead complex cross‑functional programs, managing multiple priorities while navigating ambiguity.
• Partner with executive leadership to establish alignment, share progress, and set expectations.
• Define and implement program plans, schedules, and performance metrics that meet executive standards.
• Build strong, trust‑based relationships with key stakeholders across the organization.
• Proactively manage risks, resolve issues, and maintain accountability for delivery timelines.
• Adapt quickly to changing requirements in a fast‑paced environment.
• Scale best practices that strengthen the Community Blueprint mission and enhance delivery efficiency.
• Continuously refine program management processes to drive organizational maturity and impact.

Requirements

• Education: Bachelor's degree in a relevant field.
• Program Management: 12+ years of program management experience, with proven leadership in driving complex, data‑led programs and initiatives focused on transformation and embedding lasting practices.
• Tools & Platforms: Expert‑level proficiency in Airtable and Google Workspace, with superior attention to detail in execution and documentation.
• Communication: Able to deliver clear, impactful messaging that is consistent and aligned with company tone and spirit.
• Stakeholder Management: Skilled in building trusted relationships, enabling cross‑functional collaboration, and securing support for transformation initiatives.
• Governance & Risk Awareness: Ensures all activities meet governance standards, mitigate risks, and support organisational integrity.
• Data Literacy: Comfortable partnering with data and engineering teams, leveraging data‑driven practices to inform strategy and decision‑making.