Client Project Manager

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Job summary

Highmark Health is seeking a Senior Project Manager to lead mid-size to large initiatives across the organization. You will own the full project lifecycle, coordinating scope, budget, timeline, risks, and stakeholders to ensure on-time delivery and quality.

Responsibilities include planning, resource management, RAID, status reporting, and team leadership. A bachelor's degree and 3+ years PM experience in healthcare or similar industry are required; PMP preferred.

Qualifications

• Bachelor’s degree required or equivalent experience.
• Minimum 3 years of project management experience delivering complex projects on time and within budget.
• Experience with MS Project, Jira, Asana or similar PM tools.
• Healthcare or health insurance project experience preferred.
• Experience with Agile, Waterfall or other methodologies preferred.

Responsibilities

• Strategic Planning & Execution: develop comprehensive project plans with schedules and budgets.
• Scope Management: define and manage project scope to align with objectives.
• Resource Management: allocate human, financial, and material resources.
• Stakeholder Management: communicate progress and manage expectations.
• Risk & Issue Management: identify, assess, and mitigate risks; maintain RAID log.
• Reporting & Documentation: prepare status reports and project artifacts.
• Team Leadership & Collaboration: lead project teams and foster collaboration.
• Quality Assurance: implement quality controls to meet standards.
• Other duties as assigned.

Skills

PM principles

Analytics

Communication

Organization

Education

Bachelor’s degree

Tools

MS Project

Jira

Asana

Job description

Company: Highmark Health

JOB SUMMARY This role is responsible for the successful planning, execution, and delivery of projects, ranging from mid-size to large individual initiatives. The individual in this role will lead all aspects of the project lifecycle, from initial concept to final delivery, ensuring projects are completed on time, within budget, and to the required quality standards. This includes managing resources, mitigating risks, and fostering effective communication amongst stakeholders. The role requires a high degree of organizational skill, proactive problem-solving, and the ability to manage multiple priorities simultaneously.

Essential Responsibilities

• Strategic Planning & Execution: Develop comprehensive project plans, including detailed schedules, resource allocation, budget management, and risk assessments. Proactively identify and mitigate potential project roadblocks.
• Scope Management: Define and manage project scope, ensuring all deliverables align with business objectives. Manage changes to scope effectively and efficiently.
• Resource Management: Allocate and manage project resources (human, financial, and material) effectively to optimize performance and meet project deadlines.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders, communicating project progress, addressing concerns, and managing expectations.
• Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues, implementing appropriate corrective actions. Maintain a detailed RAID log.
• Reporting & Documentation: Prepare and deliver comprehensive project status reports, maintaining meticulous documentation, including project plans, meeting minutes, project artifacts, and approvals.
• Team Leadership & Collaboration: Lead and motivate project teams, fostering a collaborative and productive work environment.
• Quality Assurance: Implement quality control measures to ensure projects meet defined quality standards.
• Other duties as assigned or requested

Education

Required Bachelor’s degree in Healthcare, Information Technology, Business or related field or relevant experience and/or education as determined by the company in lieu of bachelor’s degree

Preferred None

Experience

• Required 3 years of experience in project management to include successfully delivering complex projects on time and within budget and managing multiple projects concurrently
• Proficiency in project management software (e.g., MS Project, Jira, Asana, etc.)
• Preferred Experience in project management in the healthcare or health insurance industry
• Preferred Experience using a range of project methodologies (Agile, Waterfall, etc.)

Licenses or Certifications

Required None

Preferred Project Management Professional (PMP)

Skills

Strong understanding of project management principles and best practices. Excellent analytical, problem-solving, and decision-making skills. Exceptional written and verbal communication skills, including the ability to present information clearly and concisely to diverse audiences. Strong organizational and time management skills, with a demonstrated ability to prioritize tasks and manage competing demands.

Language (Other than English): None

Travel Requirement: 25% - 50%

Position Type Office-based Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.