Senior Program Manager Application Development & Maintenance (ADM)
Location: Orange, CT Onsite
Fulltime
Role Overview
The Senior Program Manager will lead largescale Application Development and Maintenance (ADM) programs across SAP, Java, Data, and Salesforce platforms for a utilities customer. This role is responsible for endtoend delivery governance, client engagement, financial management, and crosstechnology coordination in a global delivery model. The position is clientfacing and requires fluency in English and Spanish.
Key Responsibilities
- Own endtoend program delivery for ADM engagements covering development, enhancements, and production support.
- Manage scope, milestones, dependencies, risks, and issues across SAP, Java, Data, and Salesforce portfolios.
- Act as the primary client interface and escalation point; lead governance and executive reviews.
- Manage program financials including budget, forecasting, revenue, and margin.
- Ensure SLA, KPI, and contractual compliance while driving productivity and continuous improvement.
- Lead and mentor multilocation delivery teams (onshore, nearshore, offshore).
- Coordinate with vendors and partners to ensure integrated delivery.
- Ensure compliance with security, data privacy, and enterprise delivery standards.
Required Qualifications
- 12+ years of IT experience with strong leadership in ADM / managed services programs.
- Experience of managing large programs for utilities customer
- Proven experience managing complex, multitechnology programs (SAP, Java, Data, Salesforce).
- Strong program governance, financial management, and risk management skills.
- Excellent clientfacing and executive communication capabilities.
- Fluency in English and Spanish (mandatory).
Education & Certifications
- Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred).
- PMP, PgMP, Agile, SAFe, or ITIL certifications preferred.
- SAP, Salesforce, or Cloud certifications are a plus.
Preferred Attributes
- Experience managing multimilliondollar ADM engagements.
- Strong stakeholder management and transformation mindset.
- Ability to balance operational excellence with modernization and innovation.