Senior Program Lead, Pharmacy Benefits & Tech Delivery

Blue Shield of CA; Hartford (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

The Principal Project Manager in Pharmacy Benefits at Blue Shield of CA leads end-to-end cross-functional programs spanning operations, technology, and vendor collaborations. You will oversee regulatory readiness, ensure timely delivery, and drive strategic initiatives with a focus on stakeholder alignment and risk management.

You will translate business needs into technical requirements, manage dependencies and communications, and mentor teams in a highly regulated healthcare environment.

Qualifications

• Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree.
• Requires 10 years of prior relevant experience.
• Requires extensive experience leading complex cross-functional programs and projects involving operations, technology, vendors, and business stakeholders, with demonstrated success delivering large-scale initiatives from planning through implementation.
• Requires proven ability to manage multiple concurrent initiatives, prioritize competing demands, identify risks and dependencies, and develop mitigation strategies in fast-paced and highly regulated environments.
• Requires deep knowledge of project management disciplines, including project planning, governance, stakeholder management, change management, issue resolution, executive communications, and resource coordination.
• Requires experience working with external vendors and internal business and technology teams to drive accountability, facilitate decision‑making, and ensure successful delivery of initiatives related to operational readiness, regulatory mandates, vendor assessments, and large‑scale implementations.

Responsibilities

• Provide end-to-end ownership of complex operational and technology initiatives.
• Coordinate work across multiple vendors, IT teams, agile teams, and business stakeholders.
• Translate business needs into technical requirements, assess impacts, and drive successful delivery of IT-related solutions.

Skills

Project management

Cross-functional leadership

Vendor management

Stakeholder management

Risk management

Executive communications

Education

Bachelor's degree or High School Diploma/GED with 4 years of experience in lieu of a degree

Job description

The Principal Project Manager in Pharmacy Benefits at Blue Shield of CA leads end-to-end cross-functional programs spanning operations, technology, and vendor collaborations. You will oversee regulatory readiness, ensure timely delivery, and drive strategic initiatives with a focus on stakeholder alignment and risk management.

You will translate business needs into technical requirements, manage dependencies and communications, and mentor teams in a highly regulated healthcare environment.