Senior Program Lead, Complex Client Integrations

G MASS; Miami (FL); Hybride; USD 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Opportunity to convert to permanent

Résumé du poste

G MASS Consulting, partnered with a leading global fund administration and alternative asset services provider, seeks a Senior Program Lead to join the North American Client Integration team. You will own large, multi-workstream onboardings end to end, coordinating across Fund Accounting, Investor Services, Operations, Technology and Business Development.

The role requires a seasoned program or project manager with deep experience in fund administration or alternatives, capable of managing

Qualifications

• 7+ years in the financial services industry.
• 5+ years of project or program management.
• 3+ years of client services within asset management.

Responsabilités

• Lead the firm's largest and most complex client integrations, conversions and programs end to end.
• Define program scope, governance, milestones and delivery plans.
• Act as the senior point of contact for clients during onboarding.
• Coordinate Fund Accounting, Investor Services, Operations, Technology, Legal and Business Development.
• Support new business by participating in sales pitches, RFP/RFI responses and Proofs of Concept.
• Identify and manage risks and issues on high-risk programs.
• Produce high-quality status reporting and MIS for clients and executives.
• Direct virtual delivery teams and manage pipeline and resources across programs.
• Drive global best practice and continuous improvement across Client Integration.
• Demonstrable track record of delivering large-scale client onboardings and fund transformations.

Connaissances

Program management

Delivery leadership

Stakeholder management

Cross-functional

Financial services

Client onboarding

RFP responses

Formation

PMP certification

Bachelor's degree in Finance

Outils

MS Excel

CRM systems

Description du poste

G MASS Consulting, partnered with a leading global fund administration and alternative asset services provider, seeks a Senior Program Lead to join the North American Client Integration team. You will own large, multi-workstream onboardings end to end, coordinating across Fund Accounting, Investor Services, Operations, Technology and Business Development.

The role requires a seasoned program or project manager with deep experience in fund administration or alternatives, capable of managing