Senior Program Lead, Community Health & Vietnamese Services

The County of Santa Clara; San Jose (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

The County of Santa Clara is seeking a Program Manager III to oversee the Vietnamese American Service Center (VASC) within the County Executive’s Office. You will coordinate multidisciplinary operations to address community needs with culturally responsive, customer-focused service delivery.

Your role includes strategic outreach, partnerships with diverse stakeholders, and public engagement, requiring strong Vietnamese language skills and occasional evening/weekend availability.

Qualifications

• Experience in analytical, administrative, lead, supervisory or management duties with interpretation of rules and regulations.
• Proven ability to gather data, formulate recommendations and write reports.

Responsibilities

• Plans, organizes and directs a County program that provides direct service to the public or other agencies.
• Handles complex coordination between County, local and State resources.
• Prepares staff reports and comprehensive detailed plans with Countywide impact.
• Works closely with cross departmental staff at all levels of the organization.
• Determines program objectives in light of established goals.
• Develops strategies to achieve objectives.
• Establishes program priorities.
• Formulates and implements policies, plans and procedures for carrying out functions of the program.
• Defines personnel resource needs and allocates them as required to reach program objectives.
• Selects and hires staff and ensures the orientation, training and development of program staff.
• Directs and evaluates the work of subordinate staff.
• Establishes an appropriate organizational structure and delineates working level and relationships of personnel to carry out the program's activities.
• Determines budgetary requirements to maintain the program.
• Makes recommendations on the annual budget and may present the program's budget to the Board of Supervisors.
• Is responsible for determining program funding needs and obtaining available outside funding when necessary through grants and/or contracts.
• Is responsible for the implementation, control, monitoring and evaluation of provided services to ensure compliance with terms of received grants and contracts.
• Maintains liaison relationships and represents the program in contacts with public and private agencies and concerned community groups and organizations.
• Prepares reports and correspondence.
• Keeps abreast of new trends and developments related to the program's activities.
• Provides assistance and advice to advisory and planning boards, commissions, task forces and other special groups as required.
• May prepare and make presentations to staff, boards, commissions, and external groups.
• May provide ongoing statistical reports.
• May be assigned as a Disaster Service Worker, as required.
• And performs related duties as required.

Skills

Health services management

Administrative processes

Partnership facilitation

Strategic outreach & communications

Vietnamese language proficiency

Public speaking

Budget planning

Education

Bachelor's degree

Master's degree substitution

Job description

The County of Santa Clara is seeking a Program Manager III to oversee the Vietnamese American Service Center (VASC) within the County Executive’s Office. You will coordinate multidisciplinary operations to address community needs with culturally responsive, customer-focused service delivery.

Your role includes strategic outreach, partnerships with diverse stakeholders, and public engagement, requiring strong Vietnamese language skills and occasional evening/weekend availability.