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Senior Program Director

Searchlogix Group

United States

Remote

USD 90,000 - 150,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Senior Program Director to lead client engagements with excellence. This pivotal role involves setting project goals, managing communication between clients and teams, and ensuring high-quality deliverables. You will utilize your extensive experience in technology implementation to oversee project planning, execution, and risk management. Join a dynamic team where your leadership will directly impact client satisfaction and project success. If you are ready to take on a challenging and rewarding role, this opportunity is perfect for you.

Qualifications

  • 15+ years of technology implementation experience required.
  • Experience in leading direct or indirect staff and virtual teams.

Responsibilities

  • Set project goals and design plans collaboratively with clients.
  • Maintain project management documents and update project plans.

Skills

Project Management
Analytical Skills
Communication Skills
Problem-Solving

Education

Bachelor’s degree in Supply Chain, Operations, Logistics, Business Management, Project Management, or Engineering
PMP Certification

Tools

Smartsheet
Microsoft Project
Microsoft Office Suite

Job description

Posting Number: 201967SLG
Job Title: Senior Program Director
Location: Remote

Summary: The Senior Program Director is a pivotal role to ensure client engagements are executed with high-quality work, meeting forecasted time and duration targets, delegating tasks to the necessary employees, presenting projects’ progress and results, and aligning with the defined solution requirements.

Job Description:

  • Setting project goals and designing the plan collaboratively with the client to meet those goals effectively.
  • Communicate critical client feedback to project development, business, and management teams.
  • Liaise between clients and all teams to maximize effective communication, ensure point-of-view is heard, and center client perspectives.
  • Maintain and update the Project Plan, including performing what-if analyses and applying risk events to predict impacts to schedule, scope, budget, project resources, and staffing.
  • Maintain and update supporting project management documents (Risk Register, Issues Log, Task Tracker, Dashboards, etc.) including organizing meetings via Teams.
  • Communicate and escalate project risks and issues, as needed, that may have a negative impact on the project schedule, scope, and/or budget.
  • Answer client questions and locate answers to technical or complex inquiries; engage Subject Matter Experts, as needed.
  • Identify ways to expand existing client relationships and form new relationships.
  • Support internal projects to standardize project approaches, methodologies, and templates.
  • Support the creation of training and education deployment plans and documents, such as Standard Operating Procedures (SOPs) and User Guide materials.
  • Support IT technical and functional testing processes.
  • Complete assigned and agreed to work within the allotted time and with a high level of quality.

Requirements:

  • Bachelor’s degree in Supply Chain, Operations, Logistics, Business Management, Project Management, or Engineering preferred.
  • 15+ years of technology implementation experience, including executing project implementation flow of planning, design, build, testing, training, deployment, and hypercare.
  • Experience in leading and supervising direct or indirect staff, virtual teams, services networks, and vendor relationships, when applicable.
  • Experience in Management Consulting, or Supply Chain Control Tower settings preferred.
  • Understanding and experience with developing and maintaining key project management tools: Risk Register, Issues Log, Task Tracker, Dashboards, Project Plan, Communication Plan, Stakeholder Management Plan, etc.
  • Understanding of the process and purpose for executing and maintaining a requirements traceability matrix through the design, build, and testing phases.
  • Knowledge of the different modes of transportation business operations including Truckload, LTL, Ocean, Air, Rail, Intermodal, and Parcel.
  • Experience with project management and planning software, such as Smartsheet or Microsoft Project.
  • Experience with Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Visio).
  • Familiar with the design, planning, and implementation of ERP software programs.
  • Strong written and verbal communication skills to coordinate with team members and management and explain technical issues.
  • Analytical and problem-solving skills to handle any issues that occur during project completion.
  • PMP Certified, preferred.

Apply: Complete your candidate profile at www.searchlogixgroup.com and refer to posting 201967SLG or as a second choice, email your information and requirements to resumes@searchlogixgroup.com. Only candidates who appear to meet the above criteria will receive an immediate response. Other resumes will be added to our database of active candidates for one year for other positions that come available and are a match with their background.

THE SEARCHLOGIX GROUP

www.searchlogixgroup.com

www.facebook.com/thesearchlogixgroup

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