Senior Program Coordinator - Workforce Development

ICF; Newark (NJ); Remote; USD 80,000 - 138,000; Full time

Job summary

An established industry player is seeking a Senior Program Coordinator to enhance workforce development initiatives in the Clean Energy sector. This role involves project management, data analysis, and collaboration with diverse teams to ensure successful program execution. The ideal candidate will possess strong communication and problem-solving skills, with a focus on delivering excellent customer experiences. Join a forward-thinking organization that values community investment and offers opportunities for professional growth, including tuition reimbursement and flexible work arrangements. If you're passionate about making a difference in the Clean Energy industry, this is the perfect opportunity for you.

Benefits

Flexible Workplace Arrangements

Tuition Reimbursement

401k Matching

Employee Stock Purchase Plan

Donation Matching

Volunteer Opportunities

Qualifications

• 5+ years of experience in project management and data management.
• Bachelor's degree or equivalent experience in relevant fields.

Responsibilities

• Support development and maintenance of relationships with stakeholders.
• Assist with project management tasks and data tracking mechanisms.

Skills

Project Management

Data Management

Customer Success

Sales

Analytical Skills

Communication Skills

Problem-Solving Skills

Interpersonal Skills

Education

Bachelor’s Degree in Communications

Bachelor’s Degree in Business

Tools

Microsoft Office Suite

Power BI

Excel (VBA, Macros)

Job description

Senior Program Coordinator – Workforce Development
Location: New Jersey Remote - Applicants must be located in New Jersey to be considered

Ready to make a difference?
ICF is seeking a full-time Senior Program Coordinator to support a growing workforce development program being implemented on behalf of a large electric and gas utility in New Jersey. The Senior Program Coordinator will assist in aiding the workforce development vision and support our program to hire underrepresented minorities into the Clean Energy Industry.
This position will include assisting and potentially leading various project-based tasks in support of meeting planning, presentations, report preparation, scheduling, and project management.

The role will also include administrative duties needed to keep the team organized and functioning well. Daily interactions with partners, staff, and clients will require a candidate with a professional demeanor both in-person and on the phone. This role involves direct interaction and coordination across local implementation teams, ICF’s customer operations team, and client representatives to ensure the client expectations are met. The ideal candidate will have experience in sales, project management, data analysis, and customer success.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Support the development, enhancement, and maintenance of organizational relationships with distributors, contractors, trade, and community organizations
• Deliver a satisfactory customer experience to multiple stakeholders
• Work as part of the team ensuring client projects are successfully executed
• Assist the Senior Workforce Development Manager with tasks including organizing data tracking mechanisms, preparing for team meetings, energy and utility policy research, and coordinating with other internal and external teams
• Support the outreach team in daily activities
• Assist with preparing and distributing regular forecasting, key projects, and key accounts reports
• Prepare schedules, calendar, and timeline documents
• Format items in Word or Excel
• Provide peak-time support to Operations team to prioritize, assess, and process project incentives
• Travel to the Newark ICF office for quarterly meetings

What we need you to have (minimum qualifications):

• Bachelor’s degree in Communications, Business or similar disciplines (or applicants can substitute one year of related experience for one year of education)
• 5+ years of project management, data management experience and/or related experience
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check, background check and drug screening

What we would like you to have (preferred skills):

• Previous Workforce Development experience (training, hiring, data management, reporting or similar)
• Knowledge of energy efficiency or clean energy career pathways
• Experience writing macros or VBA in Excel.
• Advanced analytical skills and experience with Power BI (or similar data visualization tool)

Professional skills you will use:

• Advanced knowledge of Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
• Aptitude with data manipulation and analysis
• Sound business ethics
• Ability to apply detailed knowledge of organizational procedures to make independent decisions
• Ability to work respectfully with the workforce development team and all levels of internal staff, clients, end customers, trade allies, and a larger team
• Excellent problem-solving skills
• Flexibility to handle multiple priorities
• Consistent attitude towards customer and team member satisfaction
• Strong writing and communication skills
• Excellent interpersonal skills and customer relationship management skills
• Ability to prioritize and multitask in a fast-paced environment
  

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [e-mail] and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$80,743.00 - $137,263.00 New Jersey Remote Office (NJ99)