Senior Program Coordinator, Questrom, MBA Student Engagement

Boston University; Boston (MA); Vor Ort; USD 33.000 - 46.000; Vollzeit

Zusammenfassung

Boston University, located in Boston, MA, is seeking a Senior Program Coordinator to support the MBA Center's communications, operations, and services. You will be the primary contact for students, faculty, and staff, handling inquiries and contributing to program newsletters.

You will also hire and train student staff, coordinate office operations, and work with the MBA Center to develop new student services initiatives.

Qualifikationen

• Associate degree required; BA/BS preferred.
• Proficiency in MS Office and Google Workspace.
• Experience with Canva, Adobe Creative Cloud, WordPress, and Qualtrics is beneficial but not required.
• Strong customer service skills with excellent written and verbal communication.

Aufgaben

• Serve as primary first point of contact for students, faculty and staff at the MBA Center.
• Oversee program newsletters and support office and program operations.
• Hire and train student employees; supervise their activities.
• Collaborate with MBA Center staff to support additional student services initiatives and programs.
• Occasional evenings/weekends may be required; up to 2 remote days per week after probation.

Kenntnisse

MS Office

Google Workspace

Canva

Adobe Creative Cloud

WordPress

Qualtrics

Customer Service

Written & Verbal Communication

Attention to Detail

Team Supervision

Ausbildung

Associate’s Degree

B.A./B.S. preferred

Tools

MS Office

Google Workspace

Canva

Adobe Creative Cloud

WordPress

Qualtrics

Jobbeschreibung

Category: Charles River Campus --> Professional

Job Location: Boston, MA, United States

Tracking Code: 26500465331028

Posted Date: 11/3/2026

Salary Grade: Grade 00

Expected Hiring Range: Minimum $24.14, Maximum $33.15

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type: Full-Time/Regular

Reporting to the Executive Director of MBA Programs, the Senior Program Coordinator supports the administration of the MBA Center to ensure that communications, operations, and services are executed in a proficient and professional manner. This position serves as the primary first point of contact for students, faculty, and staff visiting and contacting the MBA Center. In addition to providing general office support including fielding walk-in, phone, and email inquiries, the Senior Program Coordinator oversees program newsletters and supports office and program operations. Strong management skills are essential as this role is responsible for the hiring and training of our team of student employees. Collaborates with all members of the MBA Center to support additional student services initiatives and programs as needed.

Required Skills

Associate's Degree required, B.A./B.S. preferred. Proficiency in MS Office, Google Workspace. Experience with Canva, Adobe Creative Cloud, WordPress, and Qualtrics is beneficial, but not required. Strong customer service skills, superior written and verbal communication skills, high attention to detail, professional, collaborative approach to work. Prior experience with administrative support in a professional setting required. Experience managing other employees a plus. This position is 37.5 hours per week and requires occasional evenings and weekend hours. After probationary period, eligible for up to 2 remote days per week with supervisor's approval.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting.