Senior Program Coordinator | LGM - Gaming

ASM Global; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Legends Global Merchandise is seeking a Program Coordinator to support the Director of Buying and Operations Buying Team. The role handles clerical work and administrative details by performing the duties described.

Responsibilities include maintaining event reporting, creating SKU and ERP item setups, processing orders, managing samples, coordinating product approvals, supporting ecommerce readiness, and providing professional administrative support to internal teams and partners.

Qualifications

• Bachelor's degree or equivalent from four-year college or related retail experience.
• Highly organized, self-motivated and able to work independently.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and priorities and adapt to changing situations.
• Strong computer skills; comfortable with Microsoft Excel, Word, and Internet.

Responsibilities

• Maintain and update event reporting statistics and historical figures.
• SKU creation and proper item setup in the ERP.
• Enter and track Purchase Orders, Manufacturing Orders, Distribution Orders, and vendor RTVs.
• Track, organize and maintain merchandise samples; mail samples to clients as requested.
• Maintain timelines for assets and support buying team with product approvals submissions.
• Edit and assist in creating digital forms.
• Support ecommerce readiness including photography requests, inventory accuracy, and information for the ecommerce platform.
• Provide administrative support including drafting internal and external communications.
• Act as liaison to the customer service team that supports the ecommerce channel.
• Demonstrate professionalism in interactions with vendors and clients; contribute innovative solutions.
• Position may require travel to events with exposure to climate, dust, odors, and noise; long hours.

Skills

Verbal and written communication

Organization

Self-motivation

Multitasking

MS Excel & MS Word

Data entry accuracy

Attention to detail

Follow processes

Problem solving

Critical thinking

Professionalism

Education

Bachelor's degree or equivalent

Tools

ERP system

Job description

GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience.

THE ROLE

The Program Coordinator works closely with the Director of Buying and Operations Buying Team, and handles the team’s clerical work, administrative and business details by performing the following duties.

ESSENTIAL FUNCTIONS

• Maintain and update event reporting statistics and historical figures.
• Responsible for Sku Creation and proper item set up in the ERP.
• Enters and tracks all aspects of Purchase Orders, Manufacturing Orders, Distribution Orders, and vendor RTVs.
• Track, organize and maintain merchandise samples. Mail sample merchandise to clients as requested.
• Maintain timelines for required assets and support the buying team with portal submissions for product approvals.
• Edit and/or assist in creating digital forms.
• Responsible for ecomm readiness and support – including photography requests, available inventory, and accurate information needed for the ecommerce platform.
• Perform administrative support duties, including typing of internal and external communication, but not limited to letters, reports, memoranda and e-mails.
• Act as liaison to the customer service team that supports ecomm channel.
• Must possess a high level of professionalism in a team structure both internally, with vendors and clients.
• Must be creative, problem solving and a critical thinker.
• Position requires hours at a computer entering data which requires attention to detail and high levels of accuracy.
• Position may require travel to events with exposure to the climate, dust, odors, and noise. Events require long hours.
• Other duties may be assigned

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree (B. A.) or equivalent from four-year College or four years related retail experience and/or training; or equivalent combination of education and experience.
• This position requires that the person be highly organized, self-motivated individual who can work independently.
• Must have strong verbal and written communication skills
• Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
• Strong computer skills are a must. Use of Microsoft Excel, Microsoft Word and comfortable use of Internet is necessary.
• Must have excellent data entry skills with strong attention to detail and accuracy
• Ability to understand and follow work processes.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Indianapolis, IN

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.