Senior Program Coordinator

College of Lake County; United States; On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Retirement plans

Disability insurance

Life insurance

Flexible spending accounts

Summer Fridays

Paid time off

14 holidays

Job summary

The College of Lake County is seeking a Senior Program Coordinator to oversee the planning, coordination, and continuous improvement of Judicial Services programs, including defensive driving, family parenting, and Victim Impact Panels.

Responsibilities include course scheduling, instructor recruitment and support, participant records, compliance, accommodations, and program logistics to ensure effective service delivery and adherence to applicable requirements.

Qualifications

• Bachelor’s degree and a minimum of two years of related experience.
• Strong computer skills, including proficiency with Microsoft Office Suite, databases, reporting systems, and web-based applications.
• Strong organizational, written, and interpersonal communication skills.
• Experience providing training, onboarding, or operational support in a professional setting.
• Ability to work effectively with individuals from diverse cultural, linguistic, socioeconomic, and educational backgrounds and with varying abilities, including individuals with disabilities, and to establish and maintain effective working relationships with students, faculty, staff, and community partners.

Responsibilities

• Project and Process Management – develop and maintain course schedules, coordinate instructor assignments, and ensure staffing for Judicial Services programs; maintain records and ensure documentation and reporting.
• Student/Customer Service – provide guidance to instructors, coordinate interpreters, accommodations, and assist with registrations and payments during peak periods.
• Other – perform related duties as assigned by higher management.

Skills

Strong computer skills

Organizational skills

Interpersonal communication

Diversity inclusion awareness

Training onboarding experience

Education

Bachelor’s degree

Job description

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance). We value candidates who bring language skills that help us better serve and connect with our diverse community. Bilingual English/Spanish proficiency is preferred but not required.

Position Title: Senior Program Coordinator

Job Summary

The Senior Program Coordinator oversees the planning, coordination, and continuous improvement of Judicial Services programs, including defensive driving, family parenting, and Victim Impact Panels. Responsibilities include course scheduling, instructor recruitment and support, participant records, compliance, accommodations, and program logistics to ensure effective service delivery and adherence to applicable requirements. The position monitors program quality, manages instructional resources, and collaborates with College departments, courts, instructors, and community partners to strengthen existing services, support program effectiveness, and develop new programming opportunities. The Judicial Services department enhances the quality of life in Lake County by providing educational programs, court-ordered services, training, and volunteer opportunities in partnership with the 19th Judicial Circuit Court, probation departments, schools, and community organizations.

Job Description

Project and Process Management – 50%: Develop and maintain course schedules, coordinate instructor assignments, and ensure adequate staffing for Judicial Services programs. Maintain accurate program, classroom, instructor, and participant records, ensuring timely completion of required documentation, certifications, and reports. Coordinate instructor compliance with required training, certifications, and continuing education; oversee onboarding and professional development for adjunct instructors and provide training and operational support to new employees. Assist with the recruitment, screening, interviewing, onboarding, and retention of adjunct instructors. Conduct needs assessments and evaluate program effectiveness through classroom observations, participant feedback, and course evaluation data; prepare reports and recommendations to inform program improvements and future training needs. Lead special projects, partnership initiatives, and community-based programming; represent Judicial Services at meetings, presentations, and stakeholder engagement activities. Provide operational oversight and on-site coordination for Judicial Services courses and Live Victim Impact Panels. Coordinate the distribution, delivery, and retrieval of instructional materials and program resources across campus locations and instructional sites; maintain inventory and coordinate replenishment as needed. Manage classroom assignments and room allocations through the room reservation system. Serve as backup administrator for electronic court data transfers and related reporting processes. Collaborate with the Judicial Services Accounting Associate to facilitate timely processing of adjunct instructor compensation.

Student/Customer Service – 40%: Provide guidance and support to instructors in addressing classroom concerns related to student participation, attendance, and behavior. Coordinate interpreter services and reasonable accommodations for students with documented needs. Distribute electronic certificates, communicate course information, respond to inquiries, and resolve participant concerns. Provide registration and payment assistance during periods of increased volume or staffing shortages.

Other – 10%: Perform other related duties as assigned by higher management.

Required Qualifications

• Bachelor’s degree and a minimum of two years of related experience.
• Strong computer skills, including proficiency with Microsoft Office Suite, databases, reporting systems, and web-based applications.
• Strong organizational, written, and interpersonal communication skills.
• Experience providing training, onboarding, or operational support in a professional setting.
• Ability to work effectively with individuals from diverse cultural, linguistic, socioeconomic, and educational backgrounds and with varying abilities, including individuals with disabilities, and to establish and maintain effective working relationships with students, faculty, staff, and community partners.

Desired Qualifications

• Bilingual in Spanish and English.
• Experience working with court systems or operations.
• Experience coordinating non-credit, continuing education, workforce development, community-based training, or similar educational programs.
• Experience collecting, analyzing, and reporting program performance and evaluation data.
• Experience developing and implementing programs and curricula.

Work Schedule

8:30am - 5:00pm, Monday - Friday

Pay

$59,000/year

Full-Time/Part-Time

Full time

Total Hours Per Week

40

Position Type

Staff

Job Family

Specialist

Posting Date

10/20/2026

Expected Start Date

11/23/2026

Compensation Grade

B32

Location

Lakeshore Campus

Department

Judicial Services Department

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, age, sex, national origin, disability, religion, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, ancestry, citizenship, parental status, pregnancy or any other status protected by law.

Professional Overview

College of Lake County (CLC) is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees of all backgrounds on their journey toward achieving personal and professional growth. CLC achieved a milestone in 2025 with its designation as a Leader College of Distinction. CLC is part of the Achieving the Dream (ATD) Network, made up of 300+ colleges committed to supporting student success at their institutions and promoting economic vitality throughout their communities. CLC has been a member of the ATD Network since 2019 and has held Leader College status since 2023.