Senior Program Analyst

MetaPhase; Arlington (VA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

PTO

Federal holidays

Health coverage

401(k) with company match

Commuter benefits

Job summary

MetaPhase Consulting is seeking a Senior Program Analyst to support DHS CISA ISD SSTF, focusing on education, product development, training outreach, and communications. The role targets experienced candidates with a strong track record in government-facing programs.

The position involves coordinating meetings, developing outreach content, and ensuring compliance with 508 and Plain Writing guidelines, while collaborating with diverse stakeholders nationwide.

Qualifications

• 10+ years in outreach, communications, and writing within management or government consulting.
• Strong English writing skills and interpersonal abilities.
• Ability to manage, prioritize, and track multiple complex tasks.
• Expertise in outreach, communications, and education best practices.
• Expertise in product and training development.
• Familiarity with CISA Style Guide, Section 508 and Plain Writing Act.
• Ability to obtain a DHS Public Trust Clearance (US Citizenship required).

Responsibilities

• Develop new educational/outreach products and content.
• Manage SSTF meeting logistics and engagements.
• Edit products and ensure compliance with CISA/508/plain language guidelines.
• Create media and graphics using InDesign, Illustrator, and MS Office.
• Develop video, audio, infographics, and communications plans.
• Assess stakeholder needs and lead process improvement.

Skills

Outreach

Communications

Writing

Project management

Stakeholder engagement

Editing

Training development

Education

Master's degree

Tools

InDesign

Illustrator

MS Office

Job description

Description

At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be. We take our mission-focused work seriously while bringing curiosity, generosity, boldness, and practical problem solving to every client challenge.

Together, our people make the difference for clients and colleagues.

Are you ready to:

• Build secure cyber capabilities that help tactical security teams investigate and respond to threats?
• Develop digital forensic tooling, automation, and data-processing utilities for mission users?
• Grow within a company that values curiosity, shared ownership, and inclusive collaboration?
• Bring your technical judgment to mission challenges that matter?

Role Summary

MetaPhase is supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Infrastructure Security Division (ISD) School Safety Task Force (SSTF). The SSTF plays a critical role in a whole-of- government initiative to support K-12 schools throughout the United States. SSTF serves as a hub (through SchoolSafety.gov) for product development, training, guidance, and tools with a broad and diverse set of K-12 schools and related stakeholder groups across the nation. DHS CISA ISD SSTF is taking steps to mature the Federal School Safety Clearinghouse through the development of new evidence-based products. This will be accomplished by standardizing evaluation methodology, supported by a repeatable data analytics approach, and operationalized through training and surveys. In support of this project, MetaPhase is seeking a Senior Program Analyst with 10+ years of relevant experience in education, product development, training outreach, and communications.

What You Will Be Doing

• New educational/outreach product development, enhancement, management, and content creation
• Manage logistics for SSTF Meetings, engagements, and taskings
• Edit products and manage records within CISA, 508, and Plain Language guidelines
• Develop media and graphics through various tools such as InDesign, Illustrator, MS Suite
• Develop video, audio, infographics, communications plans, talking points, briefings
• Assess stakeholder needs, lead process improvement efforts

What We Need From You (Required)

• A minimum of 10 years of outreach, communications, and writing within management and/or government consulting
• Strong English language writing skills, communications and interpersonal skills
• Ability to manage, prioritize, and track multiple complex tasks
• Expertise in outreach, communications, and education best practices
• Expertise in product and training development
• Expertise with guidelines such as CISA Style Guide, Section 508 and Plain Writing Act
• Ability to obtain a DHS Public Trust Clearance (US Citizenship required)

What Sets You Apart (Preferred)

• DHS and or CISA Experience
• K-12 Education Experience
• School Safety Experience

Work Location

Arlington, VA (Ballston) - (currently remote with possibility of hybrid)

Remote Schedule

Hybrid, subject to customer direction and secure-environment access requirements.

Travel

10%

Education Level

Master’s degree in education, education, public affairs, public safety, marketing and communications, journalism, business, or related field.

Clearance Level

• Public Trust. U.S. Citizenship required.

Compensation

• Compensation decisions are based on the facts and circumstances of each case, including experience, education, certifications, skills, and work location.

About MetaPhase Consulting

MetaPhase Consulting delivers mission-focused work while putting employees and culture first. Join a team that brings curiosity, technical judgment, and practical solutions to Federal challenges.

MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected status.

Benefits & Perks

At MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, comprehensive health coverage (medical, dental, vision, life, and disability), 401(k) with company match, FSA/HSA options, commuter benefits, and much more.

About MetaPhase

MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first. We continue to be recognized by industry as one of the fastest-growing and most impactful consultancies in the nation. MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected