Federal Law Enforcement Mission Support Consultant

MetaPhase; Washington (District of Columbia); Hybrid; USD 110,000 - 140,000; Full time

Job summary

MetaPhase Consulting is seeking a motivated Federal Law Enforcement Mission Support consultant with 2–8+ years of relevant experience to support DHS initiatives. You will apply research, analytical, and communication skills to support business transformation, data analysis, training, and organizational change management across a portfolio of federal programs.

You will collaborate with government stakeholders, partners, and technical teams to define requirements, develop recommendations, and help

Qualifications

• 2 to 8+ years of relevant professional experience in consulting, business transformation, IT, program operations, data analysis, training, communications, or change management.

Responsibilities

• Work with government stakeholders and technical teams to understand mission needs and deliver technology and business solutions.

Education

Bachelor's degree in business administration / information technology / information systems / communications / education / data analytics

Tools

Jira

Confluence

ServiceNow

SharePoint

Microsoft Teams

Power BI

PowerApps

Job description

Description At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it.

Description At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it. Together, we know our people are our difference—for our clients and our colleagues.

Are you ready to:

• Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
• Learn and grow by taking advantage of every opportunity available to you?
• Join a company which prides itself on its shared values and inclusive culture?
• Be the difference and make it happen?

Role Summary

MetaPhase is seeking a motivated and mission driven Federal Law Enforcement Mission Support consultant with approximately 2 to 8+ years of relevant professional experience to be a part of our growing team supporting c urrent and future Department of Homeland Security (DHS) initiatives. You will use and grow your research, analytical, communication, and problem-solving skills to support business transformation, process improvement, data analysis and application , training, communications, organizational change management, and technology modernization initiatives across a diverse portfolio of federal law enforcement programs. As a trusted partner to the federal clients , you will work closely with government stakeholders, business partners, and technical teams to further mission needs, analyze business processes, gather requirements, develop recommendations, and support the successful adoption of technology and operational improvements. Depending on program needs, you may contribute to business analysis, process improvement, stakeholder engagement, knowledge management, data visualization, training, communications, or project implementation efforts. Successful team members are intellectually curious, proactive, detail oriented, and comfortable learning new mission areas, systems, and technologies while building trusted client relationships and delivering high-quality results.

What You Will Be Doing

• Work directly with government stakeholders, technical teams, and other contractor partners to understand mission needs and advance the successful delivery and adoption of technology and business solutions.
• Quickly learn client missions, organizational structures, business processes, and IT systems to become a knowledgeable and trusted member of the team.
• Research , analyze, and document business and user needs, translating them into clear requirements, recommendations, processes, or other actionable work products.
• Analyze existing business processes, workflows, and operations to identify challenges, opportunities for improvement, and practical solutions.
• Lead the implementation and adoption of new or enhanced systems, processes, and capabilities through stakeholder engagement, communications, training, change management, and user support activities.
• Analyze program, operational, or user data and develop reports, dashboards, visualizations, presentations, or other products that help stakeholders understand information and make informed decisions.
• Develop clear, professional client deliverables, including briefings, process documentation, user guides, standard operating procedures, presentations, reports, and other mission support materials with quick turnarounds.
• Take ownership of initiatives , proactively identify questions or risks, seek out information, and follow through on commitments with limited day to day direction.

What We Need From You (Required)

• 2 to 8+ years of relevant professional experience supporting consulting, business transformation, information technology, program operations, data analysis, training, communications, organizational change, or related mission support activities.
• B achelor’s degree in business administration, information technology, information systems, communications, education, data analytics, or a related field.
• Experience supporting DHS, federal law enforcement, DOD, or another related federal government environment, with the ability to understand how technology, business processes, and people come together to support the mission.
• Demonstrated ability to learn unfamiliar organizations, business processes, systems, and subject matter quickly and apply that knowledge effectively in day to day client work.
• Strong written and verbal communication skills, including the ability to develop professional work products and communicate effectively with government clients, technical teams, leadership, and other stakeholders.
• Demonstrated ability to manage multiple priorities and meet deadlines while maintaining attention to detail and quality in a fast-moving environment.
• A genuine interest in continuous learning and professional growth, including building knowledge of the vast ICE mission s , organization, systems, programs, and evolving technology environment.

Bonus Points (Desired)

• Current or recent DHS suitability or security clearance, or the ability to obtain and maintain the level of suitability or clearance required for the position. Current or prior ICE suitability and experience are strongly valued .
• Familiarity with ICE mission systems, enterprise applications, and operational technology environments
• Experience with DHS commonly used tools such as Jira, Confluence, ServiceNow, SharePoint, Microsoft Teams, Power BI, PowerApps, or similar platforms.

Work Location

T his role includes both remote and onsite work. Candidates should be prepared to work onsite at client and/ or MetaPhase locations as needed, with specific expectations determined by the client. U.S. Citizenship required (NO EXCEPTIONS) with the ability to obtain a Public Trust.

About MetaPhase Consulting

MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:

Fastest Growing

• Inc 5000 Fastest Growing Company - 2020, 2021, 2022, 2023
• Washington Technology Fast 50 Award - 2020, 2021
• Financial Times America's Fastest Growing Companies – 2021, 2022, 2023

Best Places to Work

• Washington Post Top Workplaces – 2022, 2023
• Washington's Business Journal’s Best Places to Work – 2021, 2022
• Virginia Businesses Best Place to Work – 2021, 2022, 2023
• Northern Virginia Technology Council Top 100 Technology Firms – 2020

Company Awards

• 2023 Elev8 Engage GovCon Finalist
• 2023 Maryland Tech Council ICON Awards Finalist for Government Contracting Company of the Year: Over $50 Million
• 2023 Greater Washington Government Contractor of the Year ($25 to $75 million) Awards Finalist

MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.