Senior Production Reliability Engineer

Temporal Technologies; United States; On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Unlimited PTO

Holidays + Floating Holidays

Premium medical/dental/vision

401K plan

Learning & Development perks

WFH meals

Internet stipend

Professional memberships

Home office setup

Job summary

Temporal Technologies is seeking an experienced engineer to lead delivery and operation of production workflows. You will collaborate with customers and partners to implement reliable, scalable Temporal Server patterns and provide training and on-call guidance.

The role emphasizes hands-on development, observability, and influencing product improvements. Ideal candidates bring strong debugging skills, comfort with customer-facing delivery moments, and the ability to mentor engineers while

Qualifications

• Experience delivering and operating production systems where reliability and incident response matter.
• Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety.
• Hands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript.
• Experience deploying and operating production services in cloud and or self-hosted environments.
• Ability to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning.
• Comfort working directly with customers in high-stakes delivery moments, with a calm and credible approach.
• Strong debugging skills and ability to navigate ambiguity and messy real-world constraints.
• Ability to teach and enable other engineers, not just deliver the work directly.

Responsibilities

• Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams.
• Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning.
• Identify and remove early activation blockers before they become escalations.
• Help customers stand up and operate Temporal Server in production, including self-hosted environments.
• Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning.
• Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server.
• Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements.
• Lead hands-on workshops and training that enable customer and partner engineers to operate safely and independently.
• Own complex technical delivery issues end-to-end, partnering with Support and Platform Architects to reduce escalations to Engineering.
• Provide actionable product and engineering feedback based on real-world implementation patterns and failure modes

Skills

Distributed systems

Go/Java/Python/TS

Cloud deployments

On-call readiness

Customer facing

Debugging

Mentoring engineers

Observability

Job description

Temporal Technologies is seeking an experienced engineer to lead delivery and operation of production workflows. You will collaborate with customers and partners to implement reliable, scalable Temporal Server patterns and provide training and on-call guidance.

The role emphasizes hands-on development, observability, and influencing product improvements. Ideal candidates bring strong debugging skills, comfort with customer-facing delivery moments, and the ability to mentor engineers while