Senior Production Services Engineer — Deliver Reliability at Scale

Temporal; Northern (KY); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Unlimited PTO

12 Holidays + 2 Floating Holidays

Medical/Dental/Vision 100% premiums

401K plan

Learning & Development perks

Work-from-home meals / stipends

Job summary

Temporal is seeking a Senior Professional Services Engineer to help customers move from design to production-ready execution. You will co-build initial workflows, establish delivery patterns and operational guardrails, and enable customers to operate Temporal Server in production.

The role emphasizes hands-on work, hands-on workshops, and mentorship to partner engineers, with responsibilities spanning from implementation to long-term reliability and observability across cloud and self-hosted

Qualifications

• Experience delivering and operating production systems with reliability focus.
• Hands-on coding in at least one major language (Go/Java/Python/TS).
• Experience deploying services in cloud or self-hosted environments.

Responsibilities

• Deliver production-ready Temporal implementations with customer teams.
• Define workflow patterns, retries, timeouts, heartbeats, determinism, versioning.
• Lead workshops and training for customer engineers.
• Own complex delivery issues end-to-end with Support and Platform Architects.
• Create runbooks, templates, and documentation to raise delivery quality.
• Provide feedback to product and engineering from field experience.

Skills

Go

Java

Python

TypeScript

Cloud deployment

On-call readiness

Operational standards

Customer engagement

Job description

Temporal is seeking a Senior Professional Services Engineer to help customers move from design to production-ready execution. You will co-build initial workflows, establish delivery patterns and operational guardrails, and enable customers to operate Temporal Server in production.

The role emphasizes hands-on work, hands-on workshops, and mentorship to partner engineers, with responsibilities spanning from implementation to long-term reliability and observability across cloud and self-hosted