Senior Production Operations Lead for Mission-Critical AWS

Peraton; Baltimore (MD); On-site; USD 176,000 - 282,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Job summary

Peraton in Baltimore is seeking a Production Operations Lead for MARx, the CMS system of record for Medicare Advantage and Part D enrollment and payments. You will oversee 24/7 production monitoring, incident response, DR planning, and continuous improvement to reduce operational workload.

You will collaborate with CMS, MBOSC, and partner systems, ensuring high availability, secure operations, and timely data exchanges. Leadership and governance skills are essential for success.

Qualifications

• Minimum of 12 years with BS/BA; 10 years with MS/MA; 7 years with PhD.
• Experience leading production operations for a large, mission-critical system in AWS.
• Demonstrated experience coordinating incident response across multiple technical teams and partners.
• Experience owning disaster recovery, DR playbooks, and failover/failback execution.
• Experience with release and change management in a SAFe/Agile environment with CI/CD pipelines.
• Ability to obtain and maintain CMS background clearance and HSPD-12 credential.

Responsibilities

• Lead real-time MARx production monitoring and availability.
• Own the MARx DR Playbook and coordinate DR tests and failover.
• Direct incident, problem, and security event response across teams and partners.
• Manage daily, monthly, quarterly, and annual MARx operations and data exchanges.
• Govern production deployments under the twice-weekly release cadence.

Skills

Production operations leadership

Incident response leadership

AWS operations

Observability tooling

Education

BS/BA in relevant field

MS/MA in relevant field

PhD in relevant field

Tools

Splunk

Datadog

CloudWatch

AWS Security Hub

GuardDuty

Amazon QuickSight

Job description

Peraton in Baltimore is seeking a Production Operations Lead for MARx, the CMS system of record for Medicare Advantage and Part D enrollment and payments. You will oversee 24/7 production monitoring, incident response, DR planning, and continuous improvement to reduce operational workload.

You will collaborate with CMS, MBOSC, and partner systems, ensuring high availability, secure operations, and timely data exchanges. Leadership and governance skills are essential for success.