Senior Production Engineer, Reliability & Automation

Crusoe; San Francisco (CA); On-site; USD 172,000 - 209,000; Full time

Benefits offered by this job

Health insurance

401(k) with 100% match up to 4%

Parental Leave

Stock options

Job summary

Crusoe is building the most reliable, energy-efficient, AI-optimized cloud platform and Production Engineering sits at the heart of that mission. As a Production Engineer focused on Operational Excellence, you will help ensure the reliability, scalability, and performance of Crusoe’s GPU cloud that powers next-generation AI workloads.

This role is ideal for engineers who enjoy solving complex production problems, improving large-scale distributed systems, and building automation that keeps

Qualifications

• 5+ years of experience in Production Engineering, SRE, or large-scale infrastructure operations.
• Experience supporting GPU workloads, HPC environments, or latency/throughput-sensitive distributed systems.
• Strong knowledge of Linux/Unix systems including debugging kernel/user space issues.
• Experience in infrastructure roles building or managing compute, storage or networking platforms.
• Understanding of modern cloud infrastructure fundamentals including Kubernetes, distributed systems, virtualization, and cloud platforms (AWS/GCP).
• Familiarity with incident management practices and reliability frameworks (SRE, ITIL, or similar).
• Experience with monitoring/observability tools such as Prometheus and Grafana; knowledge of OpenTelemetry preferred.
• Familiarity with infrastructure-as-code and configuration management tools such as Terraform or Ansible.
• Scripting or programming experience with Go, Python, C, or C++.

Responsibilities

• Collaborate with cross-functional teams to define and evolve availability metrics for Crusoe’s cloud platform, including SLIs/SLOs.
• Participate in production incident response, diagnosing and resolving service disruptions; contribute to post-incident reviews.
• Build, operate, and improve observability across Crusoe’s infrastructure using Prometheus, Grafana, Alertmanager, and OpenTelemetry.
• Identify reliability risks, performance bottlenecks, and early indicators of production issues across distributed systems.
• Develop automation and tooling that reduces toil, improves recovery times, and enables self-healing infrastructure.
• Partner with compute, networking, storage and platform teams to strengthen service resilience and disaster recovery capabilities.
• Contribute to improving operational processes, knowledge sharing, and reliability best practices across the engineering organization.
• Continue growing technical depth through mentorship, training, and hands-on work operating large-scale AI infrastructure.

Skills

Production Engineering

SRE

Large-scale infra

Linux/Unix

Kubernetes

Cloud platforms

Terraform/Ansible

Go/Python/C/C++

Incident management

Observability

Communication

Tools

Prometheus

Grafana

OpenTelemetry

Terraform

Ansible

Job description

Crusoe is building the most reliable, energy-efficient, AI-optimized cloud platform and Production Engineering sits at the heart of that mission. As a Production Engineer focused on Operational Excellence, you will help ensure the reliability, scalability, and performance of Crusoe’s GPU cloud that powers next-generation AI workloads.

This role is ideal for engineers who enjoy solving complex production problems, improving large-scale distributed systems, and building automation that keeps