Senior Product Support Engineer – Aero Engine Line Leader

Y99000 General Electric Company; West Chester (Chester County); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Relocation Assistance

Job summary

Y99000 General Electric Company is looking for a Product Service Engineer (PSE) to bridge product development and customer needs by providing technical support and improving performance post-release. You will be responsible for analyzing customer feedback and collaborating with various teams to enhance product reliability.

This role calls for a Bachelor's degree in Engineering or other STEM majors and at least 5 years of relevant gas turbine experience. Relocation assistance is provided for applicants.

Qualifications

• Bachelor's degree in Engineering or other STEM majors from an accredited university.
• Minimum of 5 years of gas turbine experience in operations, design, or systems engineering.
• Must meet U.S. Person status.

Responsibilities

• Provide technical assistance regarding product functionality, troubleshooting, and maintenance.
• Support customer issue resolution and service bulletin implementation.
• Analyze field data and customer feedback to identify product enhancements.

Skills

Gas turbine experience

Project management skills

Analytical skills

Interpersonal skills

Problem-solving skills

Education

Bachelor’s Degree in Engineering or STEM

Master’s Degree in Engineering or STEM (desired)

Job description

Y99000 General Electric Company is looking for a Product Service Engineer (PSE) to bridge product development and customer needs by providing technical support and improving performance post-release. You will be responsible for analyzing customer feedback and collaborating with various teams to enhance product reliability.

This role calls for a Bachelor's degree in Engineering or other STEM majors and at least 5 years of relevant gas turbine experience. Relocation assistance is provided for applicants.