Senior Product Support Engineer

Eversoft Technologies LLC; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Eversoft Technologies LLC is seeking a Senior Product Support Engineer for a Remote position serving the Continental US. The role requires 8–12 years of experience in embedded systems, strong troubleshooting and customer-facing support skills, and proficiency with Wind River products or similar ecosystems.

The candidate will work with Linux-based platforms, RTOS, and virtualization technologies, collaborating with cross-functional teams to resolve complex issues and improve product reliability

Qualifications

• 8–12 years of experience in embedded/product support.
• Experience with Wind River products, WRCP, HVP, or Simics is a strong plus.

Skills

VxWorks / Wind River Linux / Embedded

C/C++

Python

Linux Kernel

RTOS

Complex Troubleshooting

Customer-facing support

Tools

Kubernetes

OpenStack

Containers & Virtualization

Job description

Role: Senior Product Support Engineer

Location: Remote -- Continental US

Employment: Full-Time

Experience: 8--12 Years

Key skills we're looking for:

• VxWorks / Wind River Linux / Embedded Linux
• C/C and Python
• Linux Kernel, BSPs, Device Drivers, RTOS
• Kubernetes, OpenStack, Containers & Virtualization
• TCP/IP, Routing, Multicast & Network Troubleshooting
• Complex Technical Troubleshooting & Root Cause Analysis
• Customer-facing support and escalation management

Experience with Wind River products, WRCP, HVP, or Simics is a strong plus.