Senior Product Support Analyst - Remote

SitusAMC; Annapolis (MD); Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Job summary

SitusAMC is seeking a remote Full Time Senior Analyst to provide loan accounting and investor reporting services using SBO for our clients. The role involves data management, remittance reconciliation, and coordinating with implementation and support teams across technology and accounting services.

The ideal candidate has a Bachelor’s in accounting/finance with 5+ years in loan/investor accounting, strong Excel and SQL skills, and excellent communication.

Qualifications

• Bachelor's degree in accounting or finance or equivalent
• 5+ years of industry and/or relevant experience at a Senior Analyst/Analyst level
• 3+ years of experience in loan accounting, investor accounting, or investor reporting
• Strong math and analytical skills
• Advanced skills with Microsoft Excel including handling large data sets
• Proactive in seeking detailed information impacting clients
• Excellent interpersonal, analytical, and communication skills
• Experience with SBO loan accounting system is a plus
• Ability to read and parameterize ARM notes
• Experience with software development teams and SQL queries

Responsibilities

• Executes client loan accounting and investor reporting using SBO
• Performs remittance processing for client implementations
• Communicates with clients via phone or email as a front-line contact
• Provides ongoing system and business support by researching and resolving issues
• Directs testing of new development and client execution using the product
• Recommends business process improvements based on product and client experience
• Conducts user training and maintains training materials with the tech services group
• Performs other duties as assigned by manager

Skills

Math

Analytical skills

Interpersonal skills

Attention to detail

Written & verbal communication

Education

Bachelor's degree in accounting or finance

Tools

Microsoft Excel

SQL (Oracle/SQL Server)

SBO loan accounting system

Job description

SitusAMC is seeking a remote Full Time Senior Analyst to provide loan accounting and investor reporting services using SBO for our clients. The role involves data management, remittance reconciliation, and coordinating with implementation and support teams across technology and accounting services.

The ideal candidate has a Bachelor’s in accounting/finance with 5+ years in loan/investor accounting, strong Excel and SQL skills, and excellent communication.