Senior Product Support Analyst

Paradigm Max Q LLC; Arlington (VA); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Planet Fitness Black Card membership

Benefits package including medical/dd

Job summary

Paradigm Max Q LLC is seeking a Senior Product Support Analyst in Arlington, VA. The role focuses on applying analytical methods to optimize sustainment, readiness, and cost performance for defense systems, including 5th generation platforms.

The candidate will interface with government customers and OEMs while supporting program reviews and planning. The position requires a BA/BS in a related field and experience in logistics, operations research, or engineering disciplines.

Qualifications

• 10 years of experience with four of the past five years in a relevant field.
• Ability to perform strategic, independent work at expert level.
• Lead complex, high-impact sustainment initiatives.
• Analyze system performance and cost drivers across lifecycle.
• Support provisioning, sparing analyses, and supply chain optimization.
• Develop dashboards and briefings for leadership and government stakeholders.
• Interface with government customers and OEMs.

Responsibilities

• Applies technical, scientific, mathematics, and statistical methodologies to study and analyze problems related to weapon systems or equipment development.
• Design procedures for process improvements, experiments, tests, and evaluations of systems or equipment.
• Analyze failure data, trends, and root causes to improve system performance.
• Identify sustainment risks and cost drivers across the life cycle.
• Support audits, program reviews, and milestone events.

Skills

Analytical skills

Logistics analysis

Data-driven decision making

Dashboards and reporting

Education

BA/BS in Business, Logistics, Operations Research, Computer Science, Mathematics, Statistics, Physics, Engineering, or related field

Job description

Title: Senior Product Support Analyst

LCAT: Operations Research Analyst Senior

Location: Arlington, VA

Work Arrangement: Hybrid with possible Remote Option

Clearance Requirement: Active Secret Clearance

Education: BA/BS in Business, Logistics, Operations Research, Computer Science, Mathematics, Statistics, Physics, Engineering, or related field

About Us

Paradigm Max Q is redefining defense industry support. Founded in 2023, we combine elite talent, disciplined execution, and innovative thinking to deliver measurable results that improve readiness and reduce costs for the government and warfighter. As a rapidly growing SDVOSB, we are committed to operational excellence, accountability, and building a high‑performing organization that delivers exceptional results for our customers. Our mission is to deliver measurable results that strengthen national defense and empower those who serve.

Job Summary

Applies technical, scientific, mathematics, and statistical methodologies to the study and analysis of technological and operations problems in relation to technical, engineering, and scientific development of processes, systems, and equipment. Uses analytical techniques to design procedures for and execute process improvements, experiments, tests, and evaluations of weapons systems or equipment.

Required Qualifications

Minimum 10 years' experience with four of the past five years in a relevant field

Demonstrate ability to perform strategic and expert-level independence

Demonstrate exceptional or unique expertise and lead complex, high-impact efforts

Analyze system performance and corrective action across the life cycle, identifying sustainment risks and cost drivers

Support provisioning, sparing analyses, and supply chain optimization

Analyze failure data, trends, and root causes to improve system performance

Recommend corrective actions to enhance reliability, availability, and maintainability

Utilize logistics and sustainment data systems to track key performance metrics (e.g., Ao, MTBF, MTTR)

Develop dashboards, reports, and briefings for leadership and government stakeholders

Support data-driven decision-making for sustainment improvements

Interface with government customers, OEMs, and subcontractors

Support program reviews, audits, and milestone events

Provide subject matter expertise in sustainment and logistics during planning and execution phases

Support audits and assessments related to sustainment, logistics, and CUI handling

Maintain documentation in accordance with contractual and regulatory standards Required Qualifications

Preferred Qualifications/Skills

Experience supporting major aviation defense acquisition programs

Direct experience supporting F-35

Experience supporting NAVAIR, NAVSUP, Air Staff, USAF MAJCOM headquarters, Program Executive Offices, or F-35 JPO

What Success Looks Like

The successful candidate will demonstrate subject matter expertise in support in planning, analyzing, and executing product support and sustainment strategies for complex defense systems, including 5th generation platforms such as the F-35. Additionally, demonstrate work across Integrated Product Teams to ensure systems are affordable, supportable, and mission-ready throughout the life cycle, with a focus on performance-based logistics, readiness, and cost optimization.

Benefits Statement

Paradigm Max Q provides eligible employees with a comprehensive benefits package that includes medical, dental, and vision insurance; life insurance; short-term and long-term disability coverage; a 401(k)-retirement plan; paid time off (PTO) for vacation; and company-paid holidays. The benefits package also includes reimbursement for a Planet Fitness Black Card membership.

EEO Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other characteristics protected by applicable law.

Salary Range (DMV Market)

$120K-$190K annually

Location-Based Compensation

Compensation is determined based on the employee's primary work location, applicable labor market, experience, education, certifications, security clearance, and other job-related factors. Candidates working outside the DMV may receive a different salary range consistent with local market conditions and applicable law.