Senior Product Success Manager

Storm3; United States; Remote; USD 140,000 - 160,000; Full time

Job summary

A leading healthtech company is seeking a mid-senior level Product Manager to enhance healthcare navigation for patients and professionals. This role involves client implementation, customer success, and product analytics in a collaborative environment. Ideal candidates will have experience in healthcare or technology and strong communication skills. The company offers a flexible work schedule and a focus on professional development.

Benefits

Medical insurance

Vision insurance

401(k)

Unlimited paid time off

Monthly stipends for home office setup

Emphasis on learning and career growth

Qualifications

• 5+ years of experience in healthcare, technology, or a startup environment.
• Proficiency in data visualization tools.

Responsibilities

• Oversee full lifecycle of client implementations.
• Cultivate strong relationships with customers.
• Analyze data to provide actionable insights.

Skills

Communication

Data Analysis

Customer Success

Tools

Excel

PowerPoint

Tableau

Job description

This range is provided by Storm3. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00/yr - $160,000.00/yr

Direct message the job poster from Storm3

Injecting talent into the healthtech world, specialising in Sales, GTM and Product talent within the LifeScience and Biotech world | Storm3

Remote or Hybrid Chicago / New York

Interested in joining an exciting AI driven healthtech focused on improving healthcare navigation for all; patients and health care professionals alike?

Apply now if you're driven by meaningful work and want to make a tangible impact on healthcare accessibility, this role is for you. You'll have the opportunity to contribute to an innovative, fast-growing company while developing your career in a collaborative and forward-thinking environment.

Responsibilities:

Customer Implementation & Onboarding:

• Oversee the full lifecycle of client implementations, from initial kickoff to post-launch support
• Create project roadmaps, define requirements, and ensure timely execution
• Translate customer needs into configuration requests and collaborate with product teams for execution

Customer Success & Engagement:

• Cultivate strong relationships with customers, acting as a trusted advisor and strategic partner
• Identify pain points and propose tailored solutions using our technology
• Advocate for customer needs in internal discussions to help shape future product improvements
• Develop client-facing resources, including performance reports, presentations, and impact analyses
• Communicate product updates and coordinate customer requests efficiently

Product Analytics & Insights:

• Analyze data to provide actionable insights that support product development and decision-making
• Manage analytics tools and build custom dashboards to help clients track performance
• Guide customers in using data visualization platforms effectively
• Gather user feedback and monitor trends to drive enhancements in the platform

Cross-Functional Collaboration & Strategy:

• Work closely with teams across product, engineering, marketing, and sales to align on company initiatives
• Conduct market research to assess competitors and uncover new opportunities
• Assist leadership with strategic projects and business priorities

Experience:

• 5+ years of experience, ideally in healthcare, technology, or a startup environment
• Proficiency in Excel and PowerPoint for data analysis and reporting
• Strong background in using Tableau or similar tools for data visualization and workflow automation
• Familiarity with agile software development methodologies
• Exceptional communication skills, with the ability to translate complex data into compelling narratives
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Passion for solving key challenges in healthcare
• Experience in developing and executing customer success strategies
• Interest in business development, sales, or participating in industry events
• Competitive salary based on experience
• Equity in the company
• 401k plan with employer match
• Flexible work schedule with unlimited paid time off
• Monthly stipends for home office setup and wellness expenses
• Remote-first work environment with optional in-person collaboration
• Emphasis on learning, professional development, and career growth

Interested in applying? Please Connect with the Hiring Team and

click on the ‘Easy Apply’ button

Storm3 is a HealthTech recruitment firm with clients across London, Europe and North America. To discuss open opportunities or career options, please visit our website www.storm3.com and follow the Storm3 Linked In page for the latest jobs and intel.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management, Health Care Provider, and Sales

• Industries

  Hospitals and Health Care and Public Health

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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