Senior Product Specialist - Non-Wovens

Hexion Inc.; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Hexion Inc. is seeking an experienced Senior Product Specialist to support nonwoven applications such as fiberglass mat, insulation binders, and paper/wood saturation.

Based in our Dublin, OH lab, you will provide deep technical expertise in resin chemistry and mentor junior staff while working with limited supervision. You will interact with customers, lead trials, review recipes, translate feedback into development actions, and help meet safety and documentation standards across projects.

Qualifications

• Bachelor's degree in Chemistry or Chemical Engineering is required; a Master’s is a plus.
• 5+ years in resin chemistry, product development, or technical service in nonwoven/related chemical industry.
• Strong knowledge of resin chemistry, formulation, and testing for nonwoven products.

Responsibilities

• Formulate, synthesize, and characterize resin systems for nonwoven applications to meet performance and cost targets.
• Conduct application testing and analytical characterization (GPC, DSC, viscosity, gel time, solids).
• Support development and optimization of binder systems for fiberglass mat and insulation applications.
• Lead or support customer trials, field visits, and technical service engagements with commercial customers.
• Review customer recipes and translate feedback into product development input.
• Maintain records, prepare technical reports, and ensure compliance and traceability.

Skills

Resin chemistry

Technical service

Customer management

Mentoring

Project management

Communication

Education

Bachelor's degree in Chemistry or Chemical Engineering

Tools

SAP

Job description

Company Overview

Hexion is entering a bold new chapter, and we’re looking for talented scientists, engineers, and innovators to be part of it. With our newly announced expansion of the research and development headquarters in Dublin, Ohio, we’re creating high-impact roles that will shape the future of sustainable materials, advanced chemistry, and AI-driven manufacturing. (Learn more about our expansion here: Hexion Selects Columbus Region for Global R&D Center )

At Hexion, you won’t just work on products—you’ll build real-world solutions that power industries and make a global impact. Hexion is a place where curiosity is rewarded, innovation is constant, and the possibilities are endless. Anything is possible when you imagine everything.

Position Overview

We are seeking an experienced and technically strong Senior Product Specialist to support our non‑woven business, including fiberglass mat, insulation binders, and paper/wood saturation applications. This role provides deep technical expertise in resin chemistry, supports customer‑facing technical service, and serves as a key resource for formulation and application performance across the non‑woven product portfolio. The role will be based in our new lab in Dublin, OH. The Senior Product Specialist works with limited supervision, leads efforts to resolve complex formulation and process issues, and mentors less experienced technical staff.

Key Responsibilities

Resin Chemistry & Formulation

• Formulate, synthesize, and characterize resin systems for fiberglass mat, insulation binder, and paper/wood saturation applications to meet performance requirements, customer priorities, and cost targets.
• Conduct application testing and analytical characterization (e.g., GPC, DSC, viscosity, gel time, solids) to validate formulation performance.

Non‑Woven Application Support

• Support product development and optimization of binder systems used in fiberglass mat, insulation, and paper/wood saturation applications.
• Evaluate and recommend formulation or process adjustments to meet performance standards specific to non‑woven substrates (e.g., tensile strength, moisture resistance, cure profile).
• Partner with R&D to translate non‑woven performance requirements into scalable resin formulations.
• Support the ability to meet relevant industry codes and standards applicable to non‑woven and insulation products.

Customer Interactions & Technical Service

• Serve as a senior technical point of contact for commercial customers, building strong working relationships through regular communication and technical meetings.
• Lead or support customer trials, field visits, and technical service engagements to ensure product performance meets customer expectations.
• Review and approve customer recipes, balancing quality standards with customer needs.
• Gather and translate customer feedback into actionable input for product development and continuous improvement.

Safety, Documentation & Compliance

• Ensure EH&S goals and targets are met and contribute to a strong safety culture.
• Maintain a clean and orderly work area and support chemical inventory and safety objectives.
• Keep accurate records, prepare technical reports, and maintain documentation for compliance and traceability.

Qualifications

• Bachelor's degree in Chemistry, Chemical Engineering, or related technical field (required); Master’s degree a plus.
• 5+ years of experience in resin chemistry, product development, or technical service within the non‑woven, insulation, or related chemical manufacturing industry.
• Strong working knowledge of resin chemistry, formulation, and application testing relevant to non‑woven products.
• Demonstrated experience supporting non‑woven applications (fiberglass mat, insulation binders, paper/wood saturation).
• Familiarity with SAP or similar material management systems (recipe maintenance not required).
• Proven ability to manage direct, customer‑facing technical relationships, including trials and technical negotiations.
• Ability to work independently, lead complex problem‑solving efforts, and mentor less experienced team members.
• Excellent verbal and written communication and project management skills.
• Willingness to travel up to 30% to customer sites.

Preferred Skills

• Ability to support relevant industry codes and standards for non‑woven and insulation products.
• Knowledge of EH&S regulations relevant to chemical manufacturing and laboratory environments.
• Experience mentoring or providing technical leadership to junior specialists.
• Lean Six Sigma or similar continuous improvement training.

Other

We are an Equal Opportunity, Affiliated Action employer. All qualified applicants will receive consideration for employment without regard to gender, minority status, sexual orientation, gender identity, protected veteran status, status as a qualified individual with a disability or any characteristic protected by law.

Candidates are required to have unrestricted authorization to work in the United States.

If currently an employee of the Company, you must have current satisfactory work performance and in most cases, have been in your current role for 18 months.