Senior Product Proposition Manager

Global Payments; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Global Payments is seeking a Senior Product Proposition Manager for the North America Enterprise Product team. You will translate portfolio strategy into market growth across the US and Canada, while supporting global NA needs for enterprise customers.

Define NA proposition strategy, engage priority merchants, influence roadmaps, and drive commercialization. Lead cross-functional efforts and represent Worldpay with senior stakeholders.

Qualifications

• Deep experience in payments, financial technology, enterprise commerce, or a comparable regulated technology market.
• 5+ years of relevant experience
• Strong knowledge of North American payments, including the distinct dynamics of the United States and Canada and the needs of global enterprise merchants.
• Demonstrated ability to convert market and customer insight into strategy, propositions, investment recommendations, and commercial outcomes.
• Executive-level communication and the ability to create clear, decision-ready narratives for senior stakeholders.
• Commercial acumen, including market assessment, business cases, competitive positioning, pricing considerations, adoption, and growth levers.
• Ability to lead through influence across Product, Technology, Commercial, Operations, Partnerships, Legal, Risk, and regional or global teams.
• Comfort operating with ambiguity, establishing accountability, and moving complex cross-functional priorities from insight to action.
• Customer-facing credibility and the ability to represent Worldpay with senior merchants, partners and industry stakeholders.

Responsibilities

• Define and maintain a North America proposition strategy reflecting US/Canada needs and global NA requirements.
• Translate market opportunities into proposition requirements, business cases, and investment recommendations.
• Lead structured engagement with priority merchants to identify unmet needs, adoption barriers, and growth opportunities.
• Influence roadmaps with NA portfolio leadership and ensure alignment with global product planning.
• Own market-facing proposition readiness from value prop to sales enablement, launches, adoption, and reviews.
• Represent NA Enterprise Product in customer, partner, and industry forums and drive cross‑team collaboration.
• Monitor proposition performance and market feedback to drive optimization and growth actions.

Skills

Payments domain

Enterprise product

North America market

Executive communication

Cross-functional leadership

Go-to-market

Job description

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Proposition Manager to join our enterprise product team and help shape the future of global commerce.

What you’ll own

We are looking for a Senior Product Proposition Manager to join our North America Enterprise Product team and help translate portfolio strategy into market growth across the United States and Canada, while supporting the global needs of North American enterprise customers. The purpose of this role is to create a focal point for market proposition, customer needs, roadmap influence, commercialization, and growth.

Market and customer strategy

Define and maintain a North America proposition strategy that reflects distinct United States and Canadian market requirements and the global needs of North American enterprise customers. Act as a senior voice of the market and customer across Enterprise Product, Commercial, Technology, Operations, and Partnerships. Lead structured engagement with priority merchants and prospects to identify unmet needs, adoption barriers, and growth opportunities. Synthesize market, customer, competitor, partner, scheme, and regulatory insight into clear strategic choices and recommendations. Identify where a common North America proposition is sufficient and where market-specific localization or investment is required.

Portfolio alignment and roadmap influence

Translate market opportunities and customer needs into proposition requirements, business cases, and prioritized investment recommendations. Partner with North America portfolio leadership and accountable product owners to influence roadmaps without duplicating feature ownership. Connect dependencies across acquiring, gateways, value-added services, alternative payments, acceptance, and partner capabilities. Ensure North American enterprise customer needs are considered across global product planning and that global capabilities are effectively adapted for the region. Create decision‑ready narratives that clarify opportunity, customer value, commercial impact, dependencies, risks, and required ownership.

Commercialization and growth

Own market‑facing proposition readiness for priority capabilities, from value proposition and target segments through sales enablement, launch alignment, adoption, and performance review. Work hand in hand with Commercial and Go‑to‑Market teams to equip client‑facing teams with compelling, differentiated narratives and clear qualification guidance. Support strategic pursuits and customer conversations as a proposition subject matter leader. Identify barriers to adoption and convene the accountable teams needed to resolve proposition, operational, commercial, or enablement gaps. Monitor proposition performance, customer usage, pipeline influence, and market feedback to recommend optimization and growth actions.

Ecosystem, partnership, and cross‑market leadership

Build relationships with relevant networks, schemes, technology partners, public sector stakeholders, transit participants, and other ecosystem organizations. Identify partnership opportunities that accelerate market entry, strengthen differentiation, or close capability gaps. Represent North America Enterprise Product in appropriate customer, partner, and industry forums. Connect Canadian and United States priorities to global teams so customer requirements are addressed consistently across regions. Lead through influence across a matrixed organization, establishing clear decisions, owners, outcomes, and escalation paths.

What you’ll bring

• Deep experience in payments, financial technology, enterprise commerce, or a comparable regulated technology market.
• 5+ years of relevant experience
• Strong knowledge of North American payments, including the distinct dynamics of the United States and Canada and the needs of global enterprise merchants.
• Demonstrated ability to convert market and customer insight into strategy, propositions, investment recommendations, and commercial outcomes.
• Executive‑level communication and the ability to create clear, decision‑ready narratives for senior stakeholders.
• Commercial acumen, including market assessment, business cases, competitive positioning, pricing considerations, adoption, and growth levers.
• Ability to lead through influence across Product, Technology, Commercial, Operations, Partnerships, Legal, Risk, and regional or global teams.
• Comfort operating with ambiguity, establishing accountability, and moving complex cross‑functional priorities from insight to action.
• Customer‑facing credibility and the ability to represent Worldpay with senior merchants, partners and industry stakeholders.

About the team

Enterprise Product is the strategic bridge between portfolio product teams, Sales, Operations, Partnerships and the wider Enterprise business. The team connects the market “what and why” to the product and technology “how.” Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

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EEOC Statement:

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].