Senior Product/Program Manager, Ecosystem Health

Grindr; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health, Dental & Vision benefits

Family formation support

401(k) with company match

Job summary

Grindr is seeking a hybrid Product/Program Manager for its Ecosystem Health team in the US. You will own strategic programs across Product, Engineering, Data Science, Legal, and Privacy to safeguard user safety and platform integrity.

The role requires coordinating executives and delivering clear milestones while balancing risks and dependencies. You will partner with engineers to resolve blockers, establish scalable processes, and provide transparent updates to leadership.

Qualifications

• 5+ years of technical program management, strategy and operations, consulting, or related experience leading complex initiatives in consumer technology or marketplaces.
• Track record of driving cross-functional programs from planning through launch with clear ownership of timelines and risks.
• Technical fluency and experience partnering with engineers on architecture, sequencing, launch readiness, and tradeoffs.

Responsibilities

• Own the program plan, operating cadence, and cross-functional execution for key initiatives within Ecosystem Health.
• Translate priorities into milestones, dependencies, owners, risks, and decisions across Product, Engineering, Data Science, Customer Experience, Legal, and Privacy.
• Partner with Engineering to identify technical dependencies, resolve blockers, manage delivery risks, and keep execution moving.
• Establish tools, processes, and systems that improve planning, accountability, decision-making, and visibility across the program.
• Provide regular executive updates that make progress, tradeoffs, risks, and required decisions easy to understand.
• Anticipate issues before they slow delivery, elevate with clear recommendations, and drive teams toward resolution.
• Define program health metrics, track outcomes, and use retrospectives to improve cross-functional collaboration.

Skills

Cross-functional leadership

Technical program management

Strategy & operations

Executive communications

Trust & safety domain

Ambiguity management

Job description

About the Team:

Grindr is an AI-native platform powering how millions of gay people connect globally. With 15M+ monthly users, 130B+ annual messages, and a team of fewer than 200, we move fast, stay lean, and tackle technical problems at a scale few companies ever see.

The Ecosystem Health team protects our users and helps ensure a safe, authentic experience across Grindr. We build products and systems that safeguard the integrity of user accounts and activity, tackling spam, fake accounts, fraud, illegal activities, and harmful conduct while preserving the privacy, discretion, and freedom of our community values.

This is a hybrid product/program management role, where you'll drive the execution of complex Ecosystem Health programs across Product, Engineering, Data Science, Legal, Privacy, and Customer Experience. You'll turn priorities into clear plans, establish the systems that keep teams aligned, surface risks early, and unblock the work required to improve user safety and platform integrity.

At Grindr, we operate in Grindr Mode. Moderately hardcore day to day, truly hardcore when it counts. It's about doing great work without burning out. Outcomes over outputs. Smart, driven people who raise your bar, with room to live full lives.

This is a hybrid role based in our New York, Los Angeles, San Francisco, or Chicago office and will require you to be in person Tuesdays and Thursdays.

About the Job:

• Own the program plan, operating cadence, and cross-functional execution for key initiatives within Ecosystem Health.

• Translate priorities into clear milestones, dependencies, owners, risks, and decisions across Product, Engineering, Data Science, Customer Experience, Legal, and Privacy.

• Partner regularly with Engineering to identify technical dependencies, resolve blockers, manage delivery risks, and keep execution moving.

• Establish tools, processes, and systems that improve planning, accountability, decision-making, and visibility across the program.

• Provide regular executive updates that make progress, tradeoffs, risks, and required decisions easy to understand.

• Anticipate issues before they slow delivery, elevate with clear recommendations, and drive teams toward resolution.

• Define program health metrics, track outcomes, and use retrospectives to improve how cross-functional teams work together.

Role Requirements:

• 5+ years of technical program management, strategy and operations, consulting, or related experience leading complex initiatives in consumer technology or marketplaces.

• A track record of driving cross-functional programs from planning through launch, with clear ownership of timelines, dependencies, risks, and outcomes.

• Technical fluency and experience partnering closely with engineers and leaders on architecture, sequencing, launch readiness, and execution tradeoffs.

• Experience establishing tools, processes, and operating systems that improve delivery across multiple functions.

• Clear executive communication skills, including the ability to distill complexity into concise updates, risks, and decisions.

• Experience in trust and safety, fraud prevention, risk, identity, marketplace integrity, or another complex domain with high operational and technical stakes.

• Strong judgment under ambiguity, with the ability to create clarity, hold teams accountable, and unblock work without direct authority.

You May Thrive in this Role if You:

• Enjoy working at the intersection of technical complexity, program execution, and cross-functional leadership.

• Turn ambiguous goals into practical plans and build the operating structure teams need to deliver.

• Know when to solve a problem directly, when to bring teams together, and when to scale with a recommendation.

• Have supported programs involving automated systems, machine learning, moderation, fraud, identity, or user safety.

• Communicate comfortably with both technical teams and executives, adjusting the level of detail without losing the core issue.

• Are AI-native or rapidly becoming so - you actively use AI tools in your workflow and are always looking for new ways to leverage them.

Benefits and Perks:

• Health, Dental & Vision Full premium coverage for you. Partial coverage for dependents.

• Family Formation Up to $300,000 in fertility and family-building support, covering IVF, surrogacy, egg freezing, and adoption.

• Retirement: 401(k) with 6% match and immediate vesting.

• Compensation: Industry-competitive compensation, company bonus, and equity for every employee.

• Gender-Affirming Care : Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.

• Time Off & Rest Flexible vacation policy. Two company-wide rest weeks per year.

• Other Benefits: Monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch

About Grindr:

Grindr is building the Global Gayborhood in your Pocket. With more than 15 million monthly active users, Grindr has become a fundamental part of the gay community and is charting a path to make the world more free, equal, and just.

As a public company, we're moving into the next chapter: becoming an AI-native organization that's redefining what's possible for our community. We're embedding AI into our product and operations, moving with startup speed while operating at scale.

Everything we do is rooted in impact for our users and outcomes for the business. This isn't social work, it's impact through excellence. Business success is what gives us the power to serve our community and the seat at tables others can't reach. How we work is defined by Grindr Mode, our operating model that's moderately hardcore day-to-day and truly hardcore when it counts. We think like owners, drive real outcomes, create clarity through action, and push each other to go further than we thought possible.

We're headquartered in West Hollywood with offices in the Bay Area, Chicago, and New York. Our work extends beyond the product through Grindr for Equality, our social impact initiative that's partnered with 100+ community organizations worldwide to advance safety, health, and human rights for LGBTQ+ people worldwide.

We're profitable, growing, and building a team of smart, driven people who bring different backgrounds, experiences, and perspectives to the work. Want to build technology at a massive scale that serves millions? Come join us!

Grindr is an equal-opportunity employer.

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