Senior Product Owner - US Electric IT

National Grid plc; Waltham (MA); Hybrid; USD 127,000 - 149,000; Full time

Benefits offered by this job

Annual bonus

Private medical insurance

Generous pension plan

Job summary

National Grid is seeking a Digital Product Owner for DERMS in a hybrid role based in Waltham, MA (or Brooklyn/Syracuse NY). You will lead the product strategy for the DERMS portfolio, collaborating with NY/NE stakeholders to deliver customer-centric solutions and measurable outcomes.

Responsibilities include maintaining the backlog, defining business impact, and refining the product vision and roadmap while leveraging data to guide prioritization and risk management.

Qualifications

• Bachelor’s degree related to digital delivery or energy systems.
• Comfortable challenging the status quo and driving change.
• Ability to identify and resolve complex problems.
• Experience leading and motivating high-performing teams.
• Translate strategy into tangible deliverables with a proven track record.
• Strong communication across levels and with diverse stakeholders.
• Technical background enabling collaboration with engineering, UX and data science.

Responsibilities

• Define and align product vision and strategy with stakeholders.
• Collaborate with Product Management toward customer-centric solutions.
• Maintain backlog with user stories, enablers, and defects.
• Define and measure business impact and report performance metrics.
• Foster feedback loops to validate solution value.
• Refine product vision, roadmap, strategy and design continually.
• Use data to understand risks, scope and priorities.

Skills

Strategic thinking

Stakeholder management

Change leadership

Communication skills

Data-driven decision making

Education

Bachelor's degree in digital delivery or energy systems

Job description

Join National Grid's digital transformation! We are digital creators, continuous learners and daring innovators. We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. Come and join us on this incredible journey, We need you!

We want to find an innovative, adaptable, and results-oriented Digital Product Owner to help develop and evolve our capabilities for our Distributed Energy Resource Management team in Waltham, MA (candidates may also reside in either, New York, Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). These capabilities will allow us to provide an always improving experience to our customers while reducing our costs to serve them. If you yearn to be innovative, contribute new ideas, and play a critical part in our product delivery organization for the US IT Electric business unit, we want to hear from you!

This role operates under a hybrid working model and is open to candidates based in either our Waltham, MA or Brooklyn, NY or Syracuse, NY office locations. Hybrid work expectations are subject to business needs and company policy.

Job Purpose

To meet our fossil-free future and effectively support our customers now and in the future, an effective Distributed Energy Resource (DER) Management plan is core of National Grid Electric roadmap. This will deliver technical and commercial solutions to maximize our network's availability to customers and deliver an effective Distribution System Operator (DSO); whether that's providing effective short, medium and long-term forecasting to optimize generation and low/zero carbon technology operation or delivering commercial arrangements to enable DER to provide network support; and delivers on the regulatory priorities across our New York and Massachusetts jurisdictions (e.g. Electric Sector Modernization Plan (ESMP)) to enable an electric network that supports the climate, clean energy, and equity goals and delivers the fair, affordable, and clean energy transition for all our customers and communities.

Digital DER Management solutions will revolutionize these activities and this role will take ownership of the development and delivery to enable National Grid to be recognized as the leading US utility to support ours and our customers' net zero ambitions.

Key Accountabilities

As a Digital Product Owner, you'll be a primary advocate for the customer and the strategy for delivering and meeting commitments for the DERMS portfolio. This will include the definition, planning, and execution of a broad range of outcome-focused products making up a coordinated and industry-defining portfolio.

You'll work closely with key New York and New England business stakeholders to build a cohesive strategy & vision, and drive the development and delivery of the DERMS portfolio for measurable outcomes.

Key responsibilities include the following:

• Partner with business stakeholders to define and align business and product vision and strategy.
• Partner with Product Management toward delivering desirable and sustainable solutions applying customer centricity and design thinking.
• Responsible for maintaining the content and the team’s backlog including user stories, enablers, and defects, maintaining work ready for the team to execute.
• Define and measure business impact and monitor performance of initiatives and communicate performance metrics to key stakeholders.
• Foster customer and stakeholder feedback loops to inform how well the solutions meet their needs and validate solution value.
• Sustain the constant refinement of the product vision, roadmap, strategy, and design.
• Leverage data to understand risks, impacts, scope and priorities of our business objectives, and enable the team to drive results.

Qualifications

• A degree directly related to or transferable to digital delivery and / or the energy system more broadly
• Comfortable in challenging the 'status quo' and driving change
• Ability to identify and resolve complex problems
• Experience successfully leading and motivating teams that are highly effective both in terms of impact and team culture
• Ability to support delivery of an industry leading judicious vision for a critical portfolio and be able to turn that into tangible and obtainable deliverables with a track-record for exceeding expectations
• Ability to get to the root of the problem quickly, develop frontier solutions in collaboration with a broad range of stakeholders and communicate that effectively to all levels within the organization and beyond
• Demonstrated communication skills with an ability to successfully navigate a complex organization and generate and maintain buy-in for ideas and plans.
• Demonstrated technical background, with demonstrated ability to partner effectively with engineering, designers, user experience, and data science
• Product development and implementation experience within a US energy utility would be hugely valuable

Waltham: $127k- $149k a year

Brooklyn: $136k- $160k a year

Syracuse: $114k- $133k a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class.

We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment.

National Grid complies with all applicable federal, state, and local anti-discrimination laws.

We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.