Senior Product Owner, Clinical Operations

CenterWell Senior Primary Care; Kentucky; À distance; USD 95 000 - 131 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) retirement savings plan

Paid time off

Parental leave

Disability insurance

Life insurance

Résumé du poste

CenterWell Senior Primary Care is seeking a Senior Product Owner to shape technology products within our integrated care delivery system. You will champion the product, facilitate feature decisions, and own releases while coordinating between agile teams and stakeholders to ensure value for patients and care teams.

You will drive the product vision, set sprint goals, and manage the backlog with a focus on clinical operations workflows and EMR integrations across clinics.

Qualifications

• Bachelor’s degree in business or healthcare is required.
• Six Sigma or SAFe certification is required.
• 5+ years’ experience in product or equivalent business management.
• 3+ years’ experience leading teams for product delivery.
• 2+ years’ experience in a Primary Care setting.
• 2+ years’ as a super user with Electronic Medical Records system.

Responsabilités

• Lead product decisions and own accountability for product content and releases.
• Collaborate between agile team and stakeholders including Business Owners and Product Management.
• Define and drive product vision, increments, sprint goals, and backlog prioritization.
• Focus on clinical operations workflows related to EMR products across clinics.

Connaissances

Six Sigma

SAFe

Product management experience

Team leadership

Primary care experience

EMR super user

Formation

Bachelor’s degree in business or healthcare

Master’s degree in business or healthcare

Description du poste

Become a part of our caring community

As the Senior Product Owner (PO), you will play a critical role in shaping the future of technology products offered within our integrated care delivery system, ensuring the creation of maximum value for customers. The PO champions the product, facilitates product/feature decisions, and owns accountability for the product content and releases. The PO serves as the liaison between the agile team (organizational change management experts, IT development resources, and configuration specialists) and stakeholders, including Business Owners and Product Management. The PO ensures the needs and requirements of all stakeholders are addressed and prioritization considerations decisions on their behalf. The PO works continuously with the team, defining and driving product vision, establishing increment and sprint goals, and prioritizing the team’s backlog.

As the Senior Product Owner (PO), you will play a critical role in shaping the future of technology products offered within our integrated care delivery system, ensuring the creation of maximum value for customers. The PO champions the product, facilitates product/feature decisions, and owns accountability for the product content and releases. The PO serves as the liaison between the agile team (organizational change management experts, IT development resources, and configuration specialists) and stakeholders, including Business Owners and Product Management. The PO ensures the needs and requirements of all stakeholders are addressed and prioritization considerations decisions on their behalf. The PO works continuously with the team, defining and driving product vision, establishing increment and sprint goals, and prioritizing the team’s backlog.

Responsibilities

Primary scope will be focused on clinical operations workflows, as it relates to the EMR product. This scope includes workflows related to the Providers, Medical Assistants, and Care Integration Team (CIT) that operate in the PCO clinics. Scope includes two leading Electronic Medical Records vendors and related technology/features including interfaced and standalone solutions, business process and change management for care delivery support team members. Additionally, the strategic plan and maintenance of supporting system infrastructure and business support processes are in scope.

Required Qualifications

• You will have a Bachelor’s degree in business or healthcare.
• You will have Six Sigma or SAFe certification
• You will have 5+ years proven experience in product or equivalent business management
• You will have 3+ years demonstrated experience leading teams for product delivery
• You will have 2+ years experience in a Primary Care setting
• You will have 2+ years as a super user or equivalent experience with Electronic Medical Records system.

Preferred Qualifications

• Master’s degree in business or healthcare.

Additional

Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file.

Use Your Skills To Make An Impact

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.