Senior Product Owner (Client Payments & Reporting)

CodesyncHR Services Inc.; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

CodesyncHR Services Inc. is seeking a Senior Product Owner to drive a high-priority pharmacy rebate implementation. You will translate business needs into features, manage backlog, and work with business, implementation, product and engineering teams to clarify requirements and deliver value.

You will collaborate across teams, own acceptance criteria, and guide delivery through agile ceremonies. The role requires 5–10+ years of product delivery experience, strong data fluency, and ability to

Qualifications

• 5–10+ years in product delivery or related roles, with senior ownership of complex technology work.
• Experience with complex operational, financial, reporting, claims or batch-processing systems.
• Strong data flows understanding and ability to reason through data, rules, calculations and reporting needs.

Responsibilities

• Own and refine the product backlog for client payment and reporting work.
• Translate high-level requirements into clear features, user stories, acceptance criteria and increments.
• Facilitate requirements discovery with stakeholders and technical teams, surface gaps and decisions.
• Turn approved interpretations into actionable product requirements for delivery.
• Support delivery of client-specific capabilities such as access controls and reporting enhancements.
• Prioritize work based on value, timing, complexity, dependencies and capacity.
• Coordinate with other Product Owners to manage shared-code-base impacts and align functionality.
• Participate in Agile ceremonies and cross-team forums to ensure smooth delivery.
• Work with engineers and testers to clarify requirements and support acceptance.

Skills

Backlog management

Agile / Scrum

Stakeholder facilitation

Requirements elicitation

Job description

About the role

We're looking for a Senior Product Owner to support a high-priority implementation within a pharmacy rebate product. The work introduces and enhances client payment and reporting capabilities, including role-based access controls, logical data restrictions, payment-cycle changes and new reporting fields.

You'll work from high-level requirements and partner with business, implementation, product and engineering stakeholders to clarify needs, define how the solution should behave, and break the work into development-ready stories.

This is a hands-on delivery role for an experienced Product Owner who is comfortable joining a fast-moving initiative, navigating ambiguity, and coordinating changes within an existing platform and shared code base. A lead Product Owner will provide context and guidance, but you'll need to independently elicit requirements, organize the work and keep delivery moving.

What you’ll do

• Own and refine the product backlog for client payment and reporting work.
• Translate high-level business, contract and implementation requirements into clear features, user stories, acceptance criteria and development-ready increments.
• Facilitate requirements discovery with business stakeholders, implementation partners, product peers and technical teams, surfacing gaps, decisions, assumptions and edge cases.
• Partner with the business team that interprets contractual requirements, and turn approved interpretations into actionable product requirements.
• Support delivery of client-specific capabilities such as role-based access control, logical data restrictions, monthly payment processing and additional reporting fields.
• Prioritize and sequence work based on business value, timing, technical complexity, dependencies and team capacity.
• Coordinate with other Product Owners working in the same area to manage shared-code-base impacts, communicate planned functionality and avoid conflicting changes.
• Take part in Agile ceremonies and cross-team dependency forums, including weekly scrum-of-scrums.
• Work with engineers, testers and stakeholders throughout delivery to clarify requirements, validate outcomes and support acceptance.
• Use your data fluency to understand inputs, outputs, batch processes, controls, calculations and client-facing financial reporting.
• Create simple UI concepts or mockups for minor workflow and interface enhancements when useful (specialized UX design skills aren’t required).
• Adapt across implementation work and other client payment and reporting priorities as scope shifts between teams.
• Use approved AI-enabled practices where appropriate, including AI to speed up story writing and refinement.

What you'll bring

• Around 5-10+ years as a Product Owner, Product Manager, Business Systems Analyst or in a similar product-delivery role, including senior-level ownership of complex technology work.
• A proven ability to elicit requirements and independently turn incomplete or high-level needs into well-structured user stories and acceptance criteria.
• Experience with complex operational, financial, reporting, claims, payment or batch-processing systems.
• A strong understanding of data flows, and the ability to reason through source data, business rules, calculations, outputs and reporting needs (advanced SQL isn't required).
• Experience working with software development teams in an Agile environment and managing a backlog through delivery.
• Strong stakeholder facilitation, communication, organization and follow-through.
• The ability to work well in a fast-paced initiative with evolving requirements, a compressed timeline and several teams contributing to one platform.

Nice to have

• PBM experience, ideally with pharmacy rebates, client payments or financial reporting tied to client payments.
• Working knowledge of pharmacy claims and how claims data feeds rebate, payment or client-reporting processes.
• Experience with rebate operations or other recurring financial processes that produce monthly or quarterly outputs.
• Experience defining role-based access controls, data-access restrictions, payment-cycle changes or client-specific reporting enhancements.
• Experience creating lightweight UI mockups or defining minor interface and workflow enhancements.
• Exposure to teams using agentic AI, or personal experience using AI tools to draft, refine or quality-check user stories.

What success looks like

• You quickly build enough domain and platform context to contribute with limited ramp-up time.
• Engineers can estimate and deliver your stories with minimal rework or repeated clarification.
• You build trust with business partners while pressing for the decisions and detail delivery needs.
• You keep multiple product teams aligned on shared-code-base changes and spot collisions or dependencies early.
• You balance client urgency with sound product judgment, operational controls and platform maintainability.