Senior Product Owner

Eliassen Group; Warrendale (Allegheny County); Hybrid; USD 69,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group is seeking a Senior Product Owner in Warrendale, PA, to lead a major Customer Management System modernization. You will coordinate across multiple product teams, drive NetSuite integration, and guide agile delivery while leveraging AI tools to boost productivity.

The role requires strong leadership, cross-functional collaboration, and experience managing complex programs in a hybrid onsite environment.

Qualifications

• Senior/lead Product Owner with 5+ years of experience.
• Experience leading large modernization projects.
• Experience across multiple products/delivery teams.
• Strong stakeholder management and cross-functional leadership.
• Proficient in Agile/Scrum and Jira.
• Hands-on experience using AI tools in workflows (Copilot, ChatGPT, Claude).
• Salesforce and Marketo experience preferred.
• CRM/marketing automation platform experience is a plus.

Responsibilities

• Provide senior-level product ownership for a large-scale modernization initiative.
• Lead transition from legacy platform and support NetSuite adoption.
• Establish priorities, coordinate dependencies, and ensure progress across products.
• Coordinate activities across five+ product teams with owners, tech, and stakeholders.
• Manage cross-team dependencies, build consensus, resolve competing priorities.
• Identify roadblocks, facilitate difficult conversations, maintain momentum.
• Guide implementation from planning through execution and retirement of legacy system.
• Align teams to objectives and drive decisions with follow-through.
• Operate within Agile/Scrum with two-week sprints and backlog management.
• Ensure requirements and priorities are understood by delivery teams.

Skills

Product Owner leadership

Agile / Scrum

Cross-functional leadership

Stakeholder management

AI tools usage

Communication skills

JIRA

Tools

NetSuite

Salesforce

Marketo

Job description

Description:

Hybrid 3 days onsite in Warrendale, PA

Our client is seeking a Senior Product Owner to lead a major Customer Management System modernization, coordinating across multiple product teams and stakeholders to replace legacy platforms and guide implementation efforts, including work associated with NetSuite. The role requires leadership across Agile/Scrum delivery, strong cross-functional coordination, and the ability to leverage AI tools to improve productivity and outcomes.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $50.00 to $60.00/hr. w2

Responsibilities:

• Provide senior-level product ownership for a large-scale Customer Management System modernization initiative.
• Lead transition from a legacy platform in place since 2002 and support functionality moving to NetSuite.
• Establish priorities, coordinate dependencies, and ensure initiatives progress across multiple products.
• Coordinate activities across five or more product teams and partner with Product Owners, technology, business stakeholders, and leadership.
• Manage cross-team dependencies, build consensus, and resolve competing priorities.
• Identify roadblocks, facilitate difficult conversations, and maintain momentum.
• Guide implementation from planning through execution, supporting retirement and replacement of the existing system.
• Align teams to product objectives and business goals, surface issues early, and drive decisions and follow-through.
• Operate within Agile/Scrum with two-week sprints, supporting planning, prioritization, backlog management, and execution.
• Ensure requirements and priorities are understood by delivery teams and manage broader dependencies.
• Incorporate AI tools into workflows for requirements, analysis, research, documentation, communication, and productivity.

Experience Requirements:

• 5+ years of relevant Product Owner experience in senior or lead-level environments.
• Proven leadership of complex technology implementations or modernization initiatives.
• Experience working across multiple products or delivery teams simultaneously.
• Strong stakeholder management and cross-functional leadership skills.
• Ability to build consensus, navigate ambiguity, lead difficult conversations, resolve roadblocks, influence, coordinate multiple priorities, and create structure.
• Strong organizational and communication skills.
• Hands-on experience in Agile/Scrum and with JIRA.
• Hands-on professional experience using AI tools such as Microsoft Copilot, ChatGPT, Claude, or similar, with specific examples of applied use.
• Strongly preferred: Salesforce and Marketo experience.
• Preferred: Experience with CRM, marketing automation, and related enterprise platforms; experience across interconnected business and technology applications; enterprise-scale implementations; legacy application modernization or system retirement; experience working in complex organizations with many product teams and stakeholders.