Senior Product Owner

Blue Cross and Blue Shield of North Carolina; North Carolina; On-site; USD 108,000 - 173,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

401k match

Job summary

Blue Cross NC in North Carolina is seeking a Senior Product Owner to manage the team and sprint backlog, prioritizing work aligned to the customer roadmap and delivering value across complex, high-impact products with minimal oversight.

The role involves collaborating with internal teams to reflect business priorities in the backlog, writing/defining user stories, and mentoring staff while partnering with delivery teams to map the product vision to actionable work.

Qualifications

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field
• In lieu of degree, 7+ years of experience in related field
• Blue Cross NC will not sponsor employment authorization for this position
• Bonus Points Product Owner certification (Scrum Alliance or SAFe) – Highly Preferred
• Genesys and Salesforce experience - Preferred

Responsibilities

• Work with internal team members to ensure customer desires and business priorities are reflected in the product backlog.
• Enable streamlined execution of product priorities by collaborating with stakeholders and team members to define user stories and owning team/sprint backlog in collaboration with delivery teams.
• Decomposes features into stories or smaller work items to enable team execution and delivery.
• Utilize Product Manager & stakeholder input to map the product vision to user stories.
• Act as liaison between the business/customer and delivery team, and represent the expectations of all interested stakeholder segments.
• Develop & maintain business knowledge for assigned Spoke or business area.
• Define user stories and/or support team members as they write user stories.
• Mentors and coaches’ other staff

Skills

Product Ownership

Backlog management

User stories

Stakeholder communication

Agile

Education

Bachelor's degree

Advanced degree

Tools

Genesys

Salesforce

Job description

Job Description Blue Cross NC is seeking a Senior Product Owner to manage the team and sprint backlog, prioritize work aligned to the customer roadmap, and deliver value across complex, high-impact, and/or multiple products with minimal oversight.

What You’ll Do

• Work with internal team members to ensure customer desires and business priorities are effectively communicated and reflected in the product backlog.
• Enable streamlined execution of product priorities by collaborating with stakeholders and team members to define user stories and owning team/sprint backlog in collaboration with delivery teams.
• Decomposes features into stories or smaller work items to enable team execution and delivery.
• Utilize Product Manager & stakeholder input to map the product vision to user stories.
• Act as liaison between the business/customer and delivery team, and represent the expectations of all interested stakeholder segments.
• Develop & maintain business knowledge for assigned Spoke or business area.
• Define user stories and/or support team members as they write user stories.
• Mentors and coaches’ other staff

What You Bring

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field
• In lieu of degree, 7+ years of experience in related field
• At this time, Blue Cross NC will not sponsor employment authorization for this position.
• Bonus Points Product Owner certification (Scrum Alliance or SAFe) – Highly Preferred
• Genesys and Salesforce experience - Preferred

What You’ll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.
• Work-life balance, flexibility, and the autonomy to do great work.
• Medical, dental, and vision coverage along with numerous health and wellness programs.
• Parental leave and support plus adoption and surrogacy assistance.
• Career development programs and tuition reimbursement for continued education.
• 401k match including an annual company contribution.
• Learn more

Where You’ll Work

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance.

$107,901.00 - $172,642.00

Skills _____________________________________________________________________

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care – in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview for English or Visión General de E-Verify for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application, hiring process, or have technical issues that prevent you from completing your application please notify HR at [e-mail]. Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming