Director, Enterprise Architecture

Blue Cross and Blue Shield of North Carolina; North Carolina; Hybrid; USD 191,000 - 306,000; Full time

Benefits offered by this job

401k with employer match

Annual incentive bonus

Paid Time Off (PTO)

Health benefits and wellness programs

Parental leave and surrogacy/adoption

Tuition reimbursement

Job summary

Blue Cross NC seeks a Director of Enterprise Architecture & Technology Strategy to shape and govern technology across the enterprise. You will translate business goals into scalable architecture and roadmaps, partner with executive leadership, and promote best practices to drive growth and innovation.

You will lead architecture governance, evaluate emerging technologies, oversee API strategy, cloud transformation, and modernization.

Qualifications

• Bachelor’s degree in CS or IS required.
• 15+ years of progressive IT experience.
• 5+ years in technology leadership roles (Director or above).
• Healthcare domain experience with X12/FHIR/HL7 familiarity.

Responsibilities

• Define and deliver enterprise technology and architecture strategies aligned to business growth.
• Establish and enforce architecture standards and reference architectures.
• Provide strategic guidance on technology decisions from solution architecture to platforms.
• Lead integration and modernization including APIs and cloud transformation.
• Monitor industry trends to drive innovation and business value.
• Collaborate with business and IT leaders to align architecture with objectives.
• Embed security, compliance, and risk management into decisions.
• Guide cost-effective architectural choices and IT investment planning.
• Oversee early delivery lifecycle to ensure scalable and secure designs.
• Develop and mentor architecture team for continuous improvement.

Skills

Strategic leadership

Executive communication

Architecture governance

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science or Information Systems

Master’s degree preferred

15+ years IT experience

Tools

Facets

Salesforce

Snowflake

AWS

Azure

GCP

Job description

Job Description Summary

The Director, Enterprise Architecture & Technology Strategy will oversee architecture as a centralized, strategic function, ensuring that technology selection, integration, and innovation are approached holistically across the enterprise. This version emphasizes high-level strategic influence and governance, making it ideal for situations where enterprise technology decisions must align closely with business growth and innovation goals. The role serves as a trusted advisor to executive leadership, promoting architectural best practices and emerging technologies to enhance competitive advantage.

Job Description

What You’ll Do

Technology Strategy & Execution: Define and deliver enterprise technology and architecture strategies that enable business growth, innovation, and healthcare digital transformation. Ensure technology roadmaps are aligned with corporate strategy and product priorities.

Enterprise Architecture Governance: Establish and enforce architecture standards, principles, and reference architectures to ensure consistency, security, and scalability. Support the Architecture Review Board and ensure major initiatives comply with enterprise architecture guidelines.

Technology Decision Leadership: Provide strategic guidance on key technology decisions, from solution architecture to enterprise platforms. Evaluate emerging technologies, frameworks, and vendors, balancing innovation with risk, cost, and long-term sustainability.

Integration & Modernization: Lead enterprise integration and modernization efforts, including APIs, data interoperability, clinical data exchange, and cloud transformation. Reduce technical debt and modernize legacy platforms to improve agility and speed to market.

Thought Leadership & Innovation: Monitor industry trends and emerging technologies to drive innovation and business value. Represent the organization’s technology vision with external partners and industry peers.

Cross-Functional Collaboration: Partner with business and IT leaders to align architecture with strategic objectives. Communicate complex technical concepts clearly to both technical and non-technical stakeholders and facilitate early architectural alignment on major initiatives.

Risk, Security & Compliance: Embed security, compliance, and risk management into all architecture decisions. Collaborate with Information Security and Risk teams to ensure alignment with regulatory and cybersecurity standards.

Financial Stewardship: Guide cost-effective architectural decisions that maximize platform reuse and optimize total cost of ownership. Provide architectural input into IT investment and budget planning.

Solution Design & Delivery Support: Provide oversight and guidance to solution architects to ensure scalable, secure, and resilient designs. Engage early in the delivery lifecycle to address complex design challenges and ensure alignment with standards.

People Leadership & Development: Lead and develop a high-performing architecture team through clear goals, mentorship, and continuous learning. Build leadership capability and succession within the architecture function.

Metrics & Value Realization: Define and track architecture KPIs to measure impact and value. Communicate outcomes in terms of business value, risk reduction, and cost efficiency to demonstrate return on investment.

What You Bring

Education & Experience: Bachelor’s degree in Computer Science, Information Systems, or a related field, with 15+ years of progressive IT experience, including at least 5 years in technology leadership roles(Director or above). A master’s degree is preferred but not required.

Domain Expertise: Demonstrated success leading technology strategy and enterprise architecture in complex environments, within healthcare, including experience with payer and provider organizations. Experience with healthcare standards such as X12/FHIR/HL7.

Technical Depth: Hands‑on experience with modern technology stacks and architectural frameworks, including cloud platforms, microservices, APIs, event‑driven systems, data analytics, AI/ML, observability/service management, and Dev/Sec/Data/AI/Ops practices. Proven experience with large‑scale enterprise platforms—such as Facets, Salesforce, and Snowflake—as well as public cloud ecosystems like AWS, Azure, and GCP.

While this is a strategic leadership role, the ideal candidate can effectively collaborate with engineering and architecture teams on platform‑and‑solution‑level design considerations as needed.

Strategic & Analytical Capability: Strong strategic planning and analytical skills, with a track record of developing multi‑year technology roadmaps aligned to business objectives. Experienced in evaluating emerging technologies and making informed build, buy, or reuse decisions.

Leadership & Influence: Exceptional leadership and communication skills, with the ability to mentor technical teams and influence executive and senior stakeholders. Experienced in driving alignment and decision‑making across diverse organizations.

Problem Solving & Execution: Extensive experience overseeing end‑to‑end solution delivery, proactively managing architectural risk, and addressing complex technical and organizational challenges while balancing near‑term priorities with long‑term strategy.

Team Development: Build and lead a high-performing architecture team through effective coaching, mentorship, and clear accountability. Establish performance objectives, conduct regular 1:1s and reviews, and promote a culture of continuous improvement and innovation.

Bonus Points

Industry & Consulting Experience: Background in technology consulting or advisory services (e.g., leading technology strategy engagements, enterprise architecture consulting, technology management consulting) is highly valued.

Advanced Education: Master’s degree in Computer Science, Information Systems, Business Administration, or a related field preferred.

Enterprise Transformation & M&A: Experience in mergers and acquisitions (M&A) from a technology integration perspective is a plus. Familiarity with business architecture, Technology Business Management (TBM), or enterprise operating model design.

What You’ll Get

The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community

Work‑life balance, flexibility, and the autonomy to do great work

Medical, dental, and vision coverage along with numerous health and wellness programs

Parental leave and support plus adoption and surrogacy assistance

Career development programs and tuition reimbursement for continued education

401k match including an annual company contribution

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $191,153.00 - $305,845.00

About Us

It’s an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we’re leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care ‑ in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well‑being of North Carolinians. Blue Cross NC is a fully taxed, not‑for‑profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award‑winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

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Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at [e-mail].

Hybrid Flex

Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming