The IT Senior Product Owner serves as the primary liaison between IT teams and business stakeholders, supporting the prioritization, planning, and delivery of technology initiatives. This role partners with business leaders to understand strategic priorities, manage demand, define requirements, and deliver solutions that improve operational efficiency, compliance, reporting, and employee experience.
The Senior Product Owner is responsible for maximizing business value, managing product backlogs, maintaining roadmaps, and ensuring technology investments align with enterprise objectives and operational needs.
Key Responsibilities
- Serve as Product Owner for IT teams supporting business functions and operational initiatives.
- Partner with business stakeholders and IT teams to establish priorities, maintain product roadmaps, and align delivery with business objectives.
- Manage, refine, and prioritize product backlogs to maximize business value and support organizational goals.
- Collaborate with stakeholders to define business requirements, user stories, acceptance criteria, testing strategies, and release plans.
- Work closely with planning managers, Scrum Masters, Release Train Engineers, and business stakeholders to refine, prioritize, and deliver initiatives.
- Facilitate communication between business and technology teams to ensure successful solution delivery and adoption.
- Communicate delivery status, release timelines, risks, dependencies, and key decisions clearly and transparently.
- Identify opportunities to improve business processes, operational efficiency, reporting capabilities, and system functionality.
- Promote Agile principles, continuous improvement, and product ownership best practices.
- Monitor delivery outcomes, stakeholder satisfaction, business risks, and alignment with expected value.
- Maintain accurate documentation of requirements, backlogs, and delivery activities using Azure DevOps.
- Provide guidance and mentorship on product ownership practices and stakeholder collaboration.
- Perform other related duties as assigned.
Qualifications
- Bachelor's degree or equivalent professional experience.
- Minimum of 3+ years of experience as a Product Owner, Product Manager, Business Analyst, or in a similar role.
- Strong understanding of Agile delivery methodologies, backlog management, requirements analysis, and stakeholder engagement.
- Demonstrated experience translating business needs into effective technology solutions.
- Ability to manage competing priorities and balance short-term requirements with long-term business objectives.
- Strong decision-making skills and the ability to navigate complex situations and ambiguity.
- Ability to influence outcomes, build consensus, and collaborate across diverse stakeholder groups without direct authority.
- Excellent communication, facilitation, relationship management, and problem-solving skills.
- Ability to work effectively in complex enterprise environments with multiple stakeholders, dependencies, and evolving business needs.
- Experience using Azure DevOps for backlog management, work tracking, and documentation.
Preferred Qualifications
- Experience supporting Finance, Accounting, Human Resources, or other corporate systems functions.
- Working knowledge of accounting, financial operations, and related business processes.
- Experience coordinating initiatives across multiple IT teams and business functions.
- Familiarity with enterprise product roadmaps, value streams, and cross-functional delivery models.
The role may support initiatives across the following business and technology value streams: