Senior Product Operations Leader, DBA Platform

BMC Software; United States; Hybrid; USD 153,000 - 255,000; Full time

Job summary

BMC Software, United States-based with a strong East Coast preference, is seeking a Principal Program Manager, Product Operations to own the DBA product operating model from ideation to launch. You will manage release calendars, milestone reviews, and planning for Control-M SaaS and on‑premises, coordinating with teams in the US and Israel.

By year one, you will ensure every idea has a clear status and rationale, maintain inputs for QPRs, and drive cross-functional execution across engineering,

Qualifications

• 10+ years of experience in product operations, program management, or product management.
• Experience with B2B software, SaaS and on-premises products.
• Experience running quarterly planning with engineering (PI planning).
• Ability to build and enforce operating metrics and roadmaps.
• Excellent written communication for executives.
• Experience with globally distributed teams and US East/Central time zones.

Responsibilities

• Own the release calendar for each Control-M product line, kept a year ahead and aligned with engineering calendars and PI planning, and run every milestone review from the Theme Review through launch.
• Prepare each quarterly planning review (QPR), including agendas, input templates, completeness checks, and standalone review decks, publish idea statuses a week before each QPR so every submitter can see the outcome, and keep a decision log in Aha! that leaders and product managers can rely on.
• Run weekly idea triage with a product manager on rotation, route each idea to its owning product manager, flag deal-linked requests, and make sure every idea record states the customer problem, links to the account, and carries the right theme and capability tags.
• Build a feedback channel for each product line that brings together ideas, support escalations, and NPS verbatims, and share regular "what we heard and what we decided" updates and roadmap views with the field.
• Run the new product path for new SKUs, buyers, and markets, including pitch intake, review agendas, evidence sprints tracked against kill criteria, funding decision materials that name the capacity source, MVP check-ins, and the handoff into the regular feature path.
• Coordinate launch readiness across engineering, Product Marketing, Support, Customer Success, and Sales enablement, and run a release retrospective two weeks after each release, then track the improvement the team chooses until it is done.
• Run our customer programs, including the public Aha! ideas portal, design partner recruiting for priority initiatives, and the product portion of the Customer Advisory Board agenda in partnership with Product Marketing.
• Own Aha! as the system of record for the DBA product organization, including its configuration, statuses, value and effort fields, the Jira integration, user access, and data quality, and maintain templates for idea records, opportunity briefs, PRDs, and milestone decks.
• Report operating model metrics at each QPR, run a product and go-to-market survey to set a baseline and measure change, and collect product line guardrails at fiscal year planning and refresh them before each Theme Review.

Skills

Product operations

Program management

Product management

Cross-functional collaboration

Executive communication

Tools

Aha!

Jira integration

Roadmap tooling

Job description

BMC Software, United States-based with a strong East Coast preference, is seeking a Principal Program Manager, Product Operations to own the DBA product operating model from ideation to launch. You will manage release calendars, milestone reviews, and planning for Control-M SaaS and on‑premises, coordinating with teams in the US and Israel.

By year one, you will ensure every idea has a clear status and rationale, maintain inputs for QPRs, and drive cross-functional execution across engineering,