Senior Product Manager, Value Added Services

Hertz

Estero (FL)

On-site

USD 135,000 - 165,000

Full time

14 days+

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Benefits offered by this job

Up to 40% off Hertz rentals
Paid Time Off
Medical, Dental & Vision plans
401(k) employer matching
Parental Leave & Adoption Assistance
Employee Assistance Program
Educational Reimbursement & Discounts
Discounts – Theme Parks, Gym & more

Job summary

Hertz is seeking a Senior Product Manager for the Value Added Services team in the US. You will drive the digital customer experience across booking, post-booking and check-in, collaborating with engineering and design to modernize legacy apps and reduce tech debt.

Salary starts at $150,000 and grows with experience. You will lead feature definition, roadmaps, and metrics, coordinating with domestic and international teams to ensure consistent, customer-focused product delivery.

Qualifications

  • Bachelor’s degree in Computer Science or related field.
  • 5+ years of Product Management delivering consumer-facing products.
  • Experience leading cross-functional teams with engineering and design.
  • Proficiency with Agile methodologies and PM tools (JIRA, Confluence, Figma).

Responsibilities

  • Define and prioritize features to grow and scale Hertz initiatives.
  • Execute on long-term roadmap with operations, engineering, design and data science teams.
  • Collaborate with strategy, operations, and go-to-market teams for pilots to scale.
  • Communicate effectively within and outside Hertz with stakeholders.
  • Maintain customer focus in research, planning and decisions.
  • Test product hypotheses and use data to guide decisions.
  • Navigate decisions using product data and KPIs.
  • Identify metrics to assess impact on risk management platforms.

Skills

Product management
Agile methodologies
Cross-functional leadership
Data-driven decision making
Stakeholder management

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA
Confluence
Figma

Job description

A Day in the Life:

As a Senior Product Manager on Hertz’s Value Added Services (VAS) team, you will be responsible for driving improvements in our digital customer experience, ranging from booking (web and app), post-booking and check-in. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, managing technical debt, and integrating various systems to enhance the customer experience.

The starting salary for this role is $150,000, commensurate with experience.

What You’ll Do:

  • Define and prioritize product features that will enable the growth and scale of Hertz’s initiatives, which is one of the major priorities of the business
  • Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally
  • Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions
  • Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (partners, investors, candidates, etc.)
  • Ensure that we have a consistent customer focus in our research, planning and decision making
  • Articulate and systematically test product hypotheses
  • Navigate complex decision-making using product data and key performance indicators
  • Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools

What We’re Looking For:

  • Bachelor’s degree in Computer Science or related field and 5+ years of Product Management experience delivering successful consumer-facing products and complex product initiatives
  • Proven track record of driving product strategy, roadmaps, and execution through customer-centric solutions, data-driven decision-making, and close collaboration with engineering and design teams
  • Strong cross-functional leadership, communication, and stakeholder management skills, with proficiency in Agile methodologies and tools including JIRA, Confluence, and Figma

What You’ll Get:

  • Up to 40% off the base rate of any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more
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