Senior Product Manager, Sub-Same Day (SSD) - DOT

Amazon Inc.; New York (NY); On-site; USD 152,000 - 206,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

401(k) Plan

Job summary

Amazon.com Services LLC in New York city seeks a Senior Product Manager for the R2L Operations and Optimization Team to own SSD delivery technology solutions and multi-year roadmaps that improve the delivery experience across North America.

You will partner with engineering and science teams to turn complex requirements into customer-facing products, guiding development from conception through launch in a high-visibility role.

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience owning technology products
• 5+ years of product management experience building and shipping technical products
• Experience defining product strategy and owning product roadmaps
• Proven track record of end-to-end product delivery and launch

Responsibilities

• Own the product strategy and roadmap for SSD delivery technology solutions, aligning customer needs, business requirements, and operational constraints to drive delivery experience improvements
• Define product requirements through customer research, data analysis, and cross-functional stakeholder collaboration, making sound trade-off decisions when data is incomplete
• Drive product development in close partnership with science and engineering teams, covering feature prioritization, acceptance criteria, and launch readiness
• Build metrics frameworks to measure product success, find the highest-leverage input metrics, and use data to guide iteration and roadmap priorities
• Work across engineering, design, operations, and business teams to deliver complex products within the SSD delivery network while keeping stakeholders aligned

Skills

Product Strategy

Roadmap Planning

Cross-functional Collaboration

Data Analytics

Stakeholder Management

End-to-end Delivery

Technical Acumen

Education

Bachelor's degree

Tools

SQL

Tableau

Job description

Senior Product Manager, R2L Operations and Optimization Team (ROOT)

Job ID: 10566036 | Amazon.com Services LLC

Are you excited about shaping the delivery experience for one of Amazon's fastest fulfillment programs? The R2L Operations and Optimization team is looking for a Senior Product Manager to drive product strategy for our Sub-Same Day (SSD) delivery network. You will own the product development lifecycle for technology solutions that power faster-than-same-day delivery across North America — defining product vision, collaborating with engineering and science teams to turn complex requirements into customer-facing products, and guiding development from conception through launch. This is a high-visibility role where you will work through ambiguity, make decisions with limited data, and use your data analytics skills to shape multi-year roadmaps that directly improve the delivery experience.

Key job responsibilities

• Own the product strategy and roadmap for SSD delivery technology solutions, aligning customer needs, business requirements, and operational constraints to drive delivery experience improvements
• Define product requirements through customer research, data analysis, and cross-functional stakeholder collaboration, making sound trade-off decisions when data is incomplete
• Drive product development in close partnership with science and engineering teams, covering feature prioritization, acceptance criteria, and launch readiness
• Build metrics frameworks to measure product success, find the highest-leverage input metrics, and use data to guide iteration and roadmap priorities
• Work across engineering, design, operations, and business teams to deliver complex products within the SSD delivery network while keeping stakeholders aligned

A day in the life

You will start many mornings reviewing operational metrics and delivery partner feedback to spot emerging opportunities or issues. From there, you may jump into working sessions with engineering and science partners to refine product requirements, followed by alignment discussions with operations, design, and business teams. Much of your work is proactive and roadmap-driven, requiring you to balance long-term planning with near-term delivery decisions in an environment where clarity often needs to be created rather than inherited.

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

At Amazon, we value people with unique backgrounds, experiences, and skillsets.

About the team

The R2L Operations and Optimization team builds technology products that power Amazon's Sub-Same Day delivery experience. Our mission is to improve delivery speed and the overall delivery experience through scalable, data-informed product solutions. We work in a collaborative environment where product managers partner closely with engineers, scientists, and operations teams to solve complex logistics challenges. This role offers a clear path to grow into broader product leadership, with the scope and visibility to own multi-year roadmaps and take on increasing responsibility over time.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products
• Bachelor's degree or equivalent
• 5+ years of product management experience building and shipping technical products
• Experience defining product strategy and owning product roadmaps
• Proven track record of end-to-end product delivery and launch
• Experience making product trade-off decisions based on customer needs and business impact
• Strong technical acumen and ability to work effectively with engineering teams
• Experience with data-driven decision making and product metrics

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Experience influencing senior leadership through data-driven insights
• Track record of successful product launches in logistics, operations, or related fields
• Experience working with distributed engineering or science teams and senior stakeholders
• Proficiency with SQL databases and data visualization tools (e.g., Tableau, QuickSight)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Experience influencing senior leadership through data-driven insights
• Track record of successful product launches in logistics, operations, or related fields
• Experience working with distributed engineering or science teams and senior stakeholders
• Proficiency with SQL databases and data visualization tools (e.g., Tableau, QuickSight)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.

USA, NY, New York - 152,200.00 - 206,000.00 USD annually
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .