Senior Product Manager , RSPT - North America Business

Amazon Inc.; Bellevue (WA); On-site; USD 136,000 - 184,000; Full time

Job summary

Amazon in Bellevue, WA is seeking a Senior Product Manager to define the roadmap for automated capacity procurement across NA & EU Relay operations, unifying diverse systems and orchestrating decisions at scale. You will own cross-functional roadmaps, work with Transport, Tech, and Planning teams, and influence HVEs during high-volume events, focusing on cost, speed, and customer experience.

The role requires 5+ years of PM experience and a Bachelor's degree, with a track record of data-driven

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience.
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner

Responsibilities

• Communicate and collaborate cross-functionally across multiple teams in operations, technology and planning to define strategic roadmaps while keeping the impact of the solution to all stakeholders in mind.
• End-to-end ownership of requirements gathering, documentation, planning, and implementation of cost-effective solutions for Amazon transportation network.
• Creating and implementing data driven improvements to Amazon's transportation network that deliver flexible and efficient products for our customers.
• Designing and implementing feedback mechanisms to drive performance and cost improvement in processes.
• Ability to deep dive and do root-cause analysis using data, and create metrics-driven, actionable, and sustainable solutions for the future.
• Monitor product metrics across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of technology.

Skills

Product management

Roadmap ownership

Data-driven insights

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

DESCRIPTION

It's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers.

The Sr. Product Manager is responsible for defining the roadmap for delivering automated procurement of capacity - orchestrating across multiple channels, supply types, demand profiles and region - to minimize transportation cost and improve speed. The role will need to a build out an agentic orchestration forward product suite that can reason across diverse procurement choices and act or advise multiple downstream systems to take actions that overall mitigate cost, speed and risk of conversion. This product suite will sit at the crossroads of several differing technologies and will be tasked with unifying them and manage workflows across them which are owned across multiple teams. To successfully execute, the Sr. Product Manager (PM) will define a robust decision framework that allows for system unification and taking thousands of decisions every second, at scale. The role will own this roadmap for all NA & EU Relay operations.

To succeed in the role, the PM will need to develop strong understanding underlying system architecture, varying optimization functions and work cross-team to set up a coherent unification framework. The role will interface directly with leaders across multiple ATS orgs during business and product reviews and will help design product strategy during high visibility settings during High Volume Events (HVEs).

Key job responsibilities

• Communicate and collaborate cross-functionally across multiple teams in operations, technology and planning to define strategic roadmaps while keeping the impact of the solution to all stakeholders in mind.
• End-to-end ownership of requirements gathering, documentation, planning, and implementation of cost-effective solutions for Amazon transportation network.
• Creating and implementing data driven improvements to Amazon's transportation network that deliver flexible and efficient products for our customers.
• Designing and implementing feedback mechanisms to drive performance and cost improvement in processes.
• Ability to deep dive and do root-cause analysis using data, and create metrics-driven, actionable, and sustainable solutions for the future.
• Monitor product metrics across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of technology.

About The Team

The team currently consists of Product Managers, Program Managers and Business Analysts focused on a suite of products optimizing pricing, procurement, orchestration and automation of capacity procurement for Middle Mile Transportation across NA & EU. This is a distributed team with members based out of Bellevue, Nashville and Atlanta.

About The Team

The team currently consists of Product Managers focused on the North America geography expansion of Relay Spot Supply Business. We are supported by a team of Business Analysts who help own, create and maintain reporting and analytics tools to meet Product Manager needs.

BASIC QUALIFICATIONS

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner

PREFERRED QUALIFICATIONS

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 136,000.00 - 184,100.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10572863