Senior Product Manager, Risk

eBay; San Jose (CA); On-site; USD 178,000 - 239,000; Full time

Job summary

An innovative company is seeking a seasoned product manager to enhance buyer risk experiences. In this hybrid role, you'll collaborate with cross-functional teams to implement cutting-edge technology that detects fraudulent behavior while improving genuine user experiences. Your strategic vision will shape the future of risk management, leveraging AI and data analytics to drive impactful solutions. Join a team of passionate professionals dedicated to creating a trusted marketplace and fostering economic opportunities for all. If you're excited about technology and making a difference, this is the perfect opportunity for you.

Benefits

401(k)

PTO

Parental Leave

Medical Benefits

Qualifications

• 7+ years of product management experience in tech.
• Experience in risk or trust management is preferable.

Responsibilities

• Collaborate with teams to ship high-impact features.
• Create seamless buyer risk experiences using data insights.

Skills

Product Management

Risk Management

Data Analysis

AI/ML Models

Education

Bachelor's Degree

Master's Degree

Tools

Product Analytics

Job description

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

About the team and the role :

Within the buyer risk team, our vision is "To create a trusted marketplace on eBay by creating intuitive and scalable buyer risk experiences and capabilities that prevent fraudulent and abusive behavior while minimizing the impact on and improving the experience for genuine users." We enable this by timely fraud detection and prevention, building a next-generation risk framework, enabling users, and building trust.

You would be part of a world-class product organization where we have developed a strong product management culture over the years. You would lead the product you own to shape the strategy going forward.

You will be working on directly impacting user experience to increase transaction volume at eBay. You will partner with business units, data science, design, and engineering teams to implement technology to detect fraudulent users. As part of the larger payment organization, where we have developed the payment infrastructure from scratch over the last few years, you will dive deep into this landscape.

What you will accomplish :

1. Collaborate with Risk Policy, Data Science, Engineering, and Operations teams to ship high-impact features, experiments, risk frameworks, and capabilities that improve customer experience while managing financial loss due to fraud.
2. Create a seamless buyer risk experience by utilizing data insights, qualitative user research, and design principles to enable genuine users.
3. Partner with Data Science teams to build or leverage AI/ML models to proactively detect fraud risk patterns.
4. Establish strategic alignment with other product and cross-functional teams around vision, resourcing, and priorities to execute effectively.
5. Define a clear strategy and vision for the buyer risk area by leveraging internal and external capabilities.

What you will bring :

1. Bachelor's or Master's degree in Engineering, Management, etc.
2. Prior experience in risk or trust management is preferable.
3. 7+ years of product management experience, building and shipping high-quality products.
4. Familiarity with using research, experimentation, and product analytics to guide decision-making.
5. Passion for technology, willingness to dive deep into technical products, and a commitment to learning and expanding technical knowledge.
6. This role is based in San Jose on a hybrid structure (current expectation is to come 3 days a week to the office).

The pay range for this position at the start of employment in California, Washington, or New York is expected to be between $178,400 - $238,200.

Base pay offered may vary depending on multiple factors, including location, skills, and experience. The total compensation package may also include other elements, such as a target bonus and restricted stock units, along with a full range of benefits including medical, financial, and others (e.g., 401(k), PTO, parental leave). Details will be provided if an employment offer is made.

If hired, employees will be in an "at-will" position, and the company reserves the right to modify salary and other compensation at any time, based on performance, company or department performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other protected status. For accommodation needs, contact us at [emailprotected]. We are committed to accessibility and ensuring digital accessibility for people with disabilities.