Senior Product Manager, Risk

eBay; California; Hybrid; USD 178,000 - 239,000; Full time

Job summary

Join a forward-thinking company as a Product Manager in the buyer risk team, where your leadership will help shape strategies that enhance user experiences and combat fraud. You will collaborate with diverse teams, leveraging data insights and AI/ML models to create a trusted marketplace. This innovative firm values authenticity and bold ideas, offering a hybrid work environment that fosters creativity and collaboration. Your contributions will directly impact transaction volumes and customer satisfaction, making this an exciting opportunity for those passionate about technology and user experience.

Benefits

401(k) eligibility

Paid time off benefits

Parental leave

Medical benefits

Target bonus

Restricted stock units

Qualifications

• 7+ years of product management experience in building high-quality products.
• Experience in risk or trust management preferred.

Responsibilities

• Collaborate with teams to ship features that improve customer experience.
• Utilize data insights to create a magical buyer risk experience.

Skills

Product Management

Risk Management

Data Analysis

AI/ML Model Development

User Research

Education

Bachelor's Degree in Engineering

Master's Degree in Management

Tools

Product Analytics Tools

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

Within the buyer risk team, our vision is to create a trusted marketplace at eBay by creating intuitive and scalable buyer risk experiences and capabilities that prevent fraudulent and abusive behavior while minimizing the impact on and improving the experience for genuine users. We enable this by timely fraud detection and prevention, building next generation risk framework, enabling users, and building trust.

You would be part of a world-class product organization where we have developed a strong product management culture over the years. You would be the leader of the product that you own to shape the strategy going forward.

You will be working on directly impacting user experience to bring in more transaction volume at eBay. You will be partnering with business units, data science, design, and engineering teams to bring in technology to detect fraudulent users. As part of the larger payment organization, where we have developed the payment infrastructure from scratch over the last few years, you will be diving deep into this landscape.

What you will accomplish:

• Collaborate with Risk Policy and Data Science, Engineering, and Operations teams to ship high-impact features, experiments, risk framework, and capabilities that improve the customer experience while managing financial loss due to fraud.
• Create a magical buyer risk experience by utilizing data insights, qualitative user research, and design principles to enable genuine users.
• Partner with Data Science teams to build/leverage AI/ML models to proactively detect fraud risk patterns.
• Create strategic alignment with other product and cross-functional teams around vision, resourcing, and priorities to execute effectively.
• Establish a clear strategy and vision for the area of focus within buyer risk by leveraging internal and external capabilities.

What you will bring:

• Bachelors or Master’s degree in Engineering, Management, etc.
• Prior experience in risk or trust management preferable.
• 7+ years product management experience, building and shipping high-quality products.
• Familiarity using research, experimentation, and product analytics to guide decision making.
• Passion for technology, willingness to dive deep into the technical products, and commitment to learning and expanding technical knowledge.
• Role is based in San Jose on a hybrid structure (current expectation is to come 3 days a week to office).

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below: $178,400 - $238,200.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible.